Details
Hybrid: onsite across the managed portfolio as needed, with regular time in the London office.
Reports to: the Director of Operations.
Salary: £45,000-£55,000
About the Role
We're a property management group growing through acquisition. Every business we buy comes with its own version of health & safety and compliance - different contractor networks, different audit history, different levels of rigour, sitting across leasehold blocks with real regulatory exposure. We need one person who takes full ownership of that picture and sorts it out, end to end.
This is a hands-on, do-the-work role, plus you will be supporting and eventually leading in the creation and roll out of policies to the agents within our group. Not just a box-ticking function. You'll be the internal owner of H&S and compliance across a growing portfolio of managed buildings.
What You'll Be Doing
Support our technology team in developing our in-house CRM for asset and facilities management, shaping how compliance and H&S requirements are built into the system
Audit the compliance position of each brand in the portfolio - including but not limited to: fire risk assessments, legionella, asbestos, LOLER (lifts), EICR in addition to High Rise Building compliance where relevant - and document exactly where the gaps are
Own the consolidation strategy for compliance across the group, deciding the right path onto one group-wide tracker and standard, then executing the rollout to ensure actions and targets are met
Support the Building Safety Act workstream for any higher-risk buildings in the portfolio, including Building Safety Case files and Accountable Person duties, building your knowledge in this area with support from the wider team
Build and run the contractor vetting standard used across the whole group, so every contractor on every site meets the same bar
Sit inside operations process as the compliance gate - CDM sign-off, contractor insurance, H&S standards - not an afterthought bolted on at the end
Support H&S and compliance due diligence on future acquisitions, flagging risk pre-completion and helping run the first-90-days remediation plan after
Review and investigate H&S incidents, spot the trends, and put fixes in place - including reporting to insurers and regulators where required
Support property management teams with practical, plain-language compliance guidance - without escalating things that don't need escalating
Who We're Looking For
Background in H&S and compliance within residential leasehold or block management, or a closely related regulated property environment
Working towards or holding NEBOSH (Diploma or equivalent) and IOSH membership - we'll support you to complete in terms of funding these if not already qualified
Willingness to build working knowledge of the Building Safety Act 2022, Fire Safety Order 2005, CDM Regulations, HHSRS, and the RICS Service Charge Residential Management Code (4th edition) - which we would support in terms of funding
Instinct to get into the detail of a building's compliance position, not just ask someone to describe it
Some experience working across a multi-site or multi-brand portfolio is preferred, but not essential
Clear communicator who can keep resident-facing teams and RMC boards calm and informed, without dumbing down the substance
Researches thoroughly, recommends a clear path, and can defend the reasoning when challenged
Levels is an equal opportunity employer. We welcome applications from all qualified candidates regardless of background, and we're committed to building a diverse and inclusive team.
