Job Summary:
Batonya Digital Commerce Ltd is looking for an E-commerce Operations Manager to oversee the day-to-day operations of our online business and help deliver an outstanding customer shopping experience. This is an exciting opportunity for a motivated professional who enjoys improving online operations, managing digital commerce projects, and driving business growth. You'll work closely with cross-functional teams to optimise processes, improve website performance, and support the success of our e-commerce platforms.
What you'll do:
- Oversee daily e-commerce operations and online store performance.
- Manage product listings, inventory coordination, pricing, and promotional activities.
- Monitor website performance and recommend improvements to enhance the customer experience.
- Collaborate with marketing, customer service, logistics, and technology teams.
- Analyse sales performance, customer trends, and operational metrics to support business decisions.
- Coordinate product launches, website updates, and digital campaigns.
- Identify opportunities to improve operational efficiency and online conversion rates.
- Ensure accurate product information and smooth order fulfilment processes.
- Prepare performance reports and recommend continuous improvements.
- Stay informed on e-commerce trends, digital technologies, and online retail best practices.
Requirements:
- Experience in e-commerce, digital commerce, retail operations, business operations, or a related field.
- Leadership or project coordination experience is beneficial but not essential.
- Good analytical, organisational, and communication skills.
- Familiarity with online retail platforms, digital marketing, or website management is advantageous.
- Ability to manage multiple priorities in a fast-paced environment.
- Customer-focused with strong problem-solving abilities.
- Relevant qualifications or equivalent practical experience are welcomed.
- Positive attitude with a passion for digital commerce and innovation.
Why work with us:
- Join a growing digital commerce company with exciting opportunities for career growth.
- Work in a collaborative, innovative, and supportive environment.
- Be part of projects that shape the future of online retail.
- Ongoing learning and professional development opportunities.
- Opportunity to contribute to business growth through digital innovation.
Pay: £4,700.00-£6,800.00 per month
Benefits:
- Discounted or free food
- Flexitime
- Free parking
- Health & wellbeing programme
- On-site parking
Work Location: In person
