Provide efficient customer care for Leicestershire Police!
As a Local Support Team Officer (LSTO) you will be the first point of contact for customers with enquiries and provide clear guidance to members of the public who report incidents and crimes on the service they will be provided.
We currently have positions available based in Oakham and other locations around the county.
City locations for this role will include weekend working, with rural locations being Mon-Fri 09:00-17:00.
You will be required to travel to different locations across Leicestershire on occasion.
What you’ll be doing
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Dealing with customer enquiries and offering advice and guidance
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Obtaining witness statements and taking necessary actions
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Attending court and giving evidence
The must haves
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To be educated to minimum grade C/4 GCSE (or equivalent qualification) in English language, or have experience of working to that level
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The ability to use initiative to problem solve
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Have effective communication skills particularly in stressful/pressurised situations
What’s in it for you?
At Leicestershire Police, we want to create an environment that puts people first, so you feel supported in everything you do. We have a range of reward and benefits available to all our employees.
What’s next
Please join one of our events to learn more about this role:-
18/8/26 5pm-6.30pm Click on the link below to book your place
LSTO Webinar - Shared HR Service Centre
20/8/26 3pm-4.30pm Click on the link below to book your place
LSTO Webinar - Shared HR Service Centre
25/8/26 12.30pm-2pm Click on the link below to book your place
LSTO Webinar - Shared HR Service Centre
Read through the job description and click APPLY to complete your application.
To support you with your application we’ve provided some application guidance and the recruitment process.
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Vacancy closes on 31st August 2026 at 23:55.
For part time hours the salary will be calculated on a pro-rata basis, this is based on the number of hours for the vacancy.
For this role, you must have resided in the UK for at least the last 3 years at the time of application due to vetting requirements.
If you want a chat about how we can help you throughout the recruitment process and your career with us, get in touch with the Recruitment Team: [email protected]
Who we are
At Leicestershire Police it’s not just patrolling the streets. Just as important as our uniformed officers is our dedicated team of professional and support staff working behind the scenes. It’s these skilled people, people like you who contribute to the policing of Leicestershire.
To understand how you can make a difference visit our careers website.
We value diversity and inclusion and encourage applications from underrepresented and neurodiverse backgrounds, so that we can truly reflect the communities that we serve in.
