Do you have experience working in a busy coffee shop, café or customer-facing environment? Are you passionate about delivering excellent customer service and enjoy working as part of a friendly and supportive team? If so, we would love to hear from you.
Weyco Services Limited is looking for a Customer Support Assistant to join the team in our Coastland Coffee Shop, providing a welcoming and professional service to students, staff and visitors across the Weymouth College campus.
Whether you have previous experience working in a coffee shop, café, hospitality venue or retail environment, or you are looking to develop your skills in customer service, we can provide full training and support to help you succeed in the role.
As part of Weyco's Coastland Coffee team, you will play an important role in creating a positive experience for customers at Coastland College. Working in a busy and vibrant environment, your duties will include preparing and serving hot and cold drinks and snacks, operating the till, replenishing stock, maintaining high standards of cleanliness and food safety, and providing excellent customer service at all times.
This is a varied and rewarding role where no two days are the same. You'll work alongside a dedicated team, helping to ensure the smooth day-to-day operation of the coffee shop while supporting the needs of our college community.
In return, we offer competitive rates of pay, full training, and the opportunity to develop your skills within a professional and supportive environment.
If you are enthusiastic, reliable and enjoy working with people, we'd love to receive your application.
Working hours:
We have 2 positions available, both working 20 hours per week Monday - Friday, term-time only (36 weeks per year):
Position 1 - 08:00 - 12:00
Position 2 - 12:00 - 16:00
What we offer:
Whatever your reasons for wanting to join our community, we promise you a warm welcome and a highly supportive, flexible approach to your work - designed to help you reach your full potential. We also offer many great benefits, all with the aim of supporting your health, wellbeing and personal development:
Generous annual leave entitlement of 25 holiday days, increasing by 1 day per annum up to a maximum of 5 years (30 days). Pro-rated to your part time hours and term time only contract.
Access to our NEST pension scheme
Access to Optima Health - our FREE confidential emotional support and practical advice scheme
Dedicated CPD learning days to support learning and development
Family friendly policies
A person-centred annual appraisal focusing on your wellbeing and CPD
Free on-site parking
Free on-site gym
Employee discounts at on-site facilities such as Signature Hair & Beauty Salon, The Avenue Restaurant and The Bay Theatre.
Wide range of Health and Wellbeing initiatives to support staff including Corporate Eyecare voucher scheme and free and confidential staff counselling.
The important bit:
Weyco Services Limited is committed to the safeguarding of children and vulnerable adults and so an online search will be conducted for the successful candidates. All new employees to the College are required to complete and obtain an enhanced DBS disclosure.
Please see the Job Description and Person Specification for more information about the role and what it’s like to be part of our team.
We’re here to help you:
If you have a medical condition or a specific need for an adjustment to our processes, and you believe this may affect your ability to be at your best – please let us know so we can talk about how we can best support you and make any adjustments that you may need.
Don’t meet every single requirement?
We recognise that talent comes in various forms and so are committed to creating an inclusive, supportive and sustainable environment for all, that celebrates diversity. If you are excited about this role but your past experience doesn’t align perfectly with every requirement on the job description or you are seeking an alternative working pattern, please apply anyway – you may just be the person we are looking for. All we ask is that you make this clear in your application so that we can take this forward to the next stage of the selection process. In your application, please feel free to note which pronouns you use.
We do not engage with recruitment agencies for this role. Any CVs received from agencies will be considered as unsolicited and the property of Weyco Services Limited, with no obligation to pay agency fees.
