Technical Specialist Video
Your perspective
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Private Healthcare after 12 months of service
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Employee supported volunteering
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Enhanced family leave provisions
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Perkbox and Employee assistance Programme
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Company sick pay
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Employee recognition scheme
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Generous employee referral scheme
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Clearly defined Career path (and all the important support along the way)
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Access to state-of-the-art technology
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Global presence and opportunities worldwide
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Long Service Programme
Position Overview
The Technical Specialist is responsible for the set up and operation of small to large-scale audio-visual systems for live events while ensuring the utmost in client satisfaction. The position often requires the individual to act as a team leader for the onsite departmental teams. This position reports to a Technical Manager, Senior Project Manager or a Technical Events Manager subject to function and region.
Key Job Responsibilities
Event Design and Planning
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Work with Project Management/Producer teams to design and implement sufficient video systems to fulfil the brief of any given event
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Assist Labour teams with fulfilling accurate roles with internal and external staff, ensuring the right people are in the right roles
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Ensure all video components are added to technical drawings for events in Vectorworks
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Ensuring consistency across all events for plans and schematics being drawn, and accurate documentation is provided for onsite teams for delivery
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Assisting with pre production for media server/switching workflow to aid onsite delivery
Equipment Operation
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Full understanding and operation of advanced switching systems for large scale events, linking multiple switchers where necessary (Barco E2/S3)
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Plan, design and install multi blended projection systems utilizing Barco, Christie and Panasonic projectors with their relevant software systems
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Design and lead complex multi screen LED display builds, utilizing multiple processors
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Delegate tasks efficiently across large scale projects, ensuring timely delivery of all video aspects of an event
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Drives Results - Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.
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Troubleshoots technical issues and resolve problems quickly as they arise.
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Do the Right Thing - Complies with all Company security and safety measures.
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Reporting all health and safety issues to the HSE Manager, line manager or Project Manager onsite.
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Ensures equipment is secure from theft and/or damage when in use.
Customer Service
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Deliver World Class Service - Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
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Maintains a positive relationship with all clients through effective communication.
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See the Bigger Picture - Collaborates with internal team on event solutions pre event and during event to ensure the best possible customer satisfaction.
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Understands and fosters the hotel/venue/client relationship.
Training/Staff Development
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Values People - Creates an atmosphere that fosters the development of technical and leadership skills in other employees.
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Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed.
Event Supervision
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Performs advanced work (pre/during/post event) with operations team members.
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Supervises and directs other technicians during an event.
Equipment Maintenance
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Assists team with proper preparation, security, storage, transportation, and maintenance of equipment.
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Performs inventory and forecasting of equipment needs.
Disclaimer:
The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within
scope of work may be assigned at any time with or without notice, as necessitated by business demands.
Job Qualifications
- Bachelor’s Degree or equivalent is preferred.
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4+ years of field experience in specialty area is required.
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3-5 years of customer service or hospitality experience is preferred.
