Role Description
Overview
Analysts support with the delivery of high-end consultancy services into enterprise organisations, especially in the key areas of software licensing, compliance and optimisation reporting, Hardware Asset Management (HAM) and Cloud migration.
The Licensing Analyst works as part of our managed service and consultancy delivery teams, engaging directly with clients to support their Software Asset Management function.
The role requires an eye for detail and an analytical mindset. Analysts deliver Effective Licence Positions (ELP’s) to clients and support with answering client queries. They regularly undertake data analysis and management tasks working with technical, financial and commercial client data from various sources.
Responsibilities
The key responsibilities of the Licensing Analyst include:
Delivery
- Analysing large and / or complex data and datasets.
- Receiving, storing, organising and processing software licence purchase data to deliver entitlement positions.
- Producing accurate ELPs from a variety of data sources for various software publishers.
- Creating reporting and providing updates to clients on compliance positions, risks and opportunities.
- Other data management tasks, including data recognition and normalisation.
- Assisting clients with software renewals, ad-hoc licensing queries and other areas of IT Asset Management.
- Maintaining service documentation such as risk logs, opportunities trackers and service RAID logs.
- Working with a variety of in-house and third-party tools.
- Contributing to the development and on-going improvement of data related processes.
- Supporting Consultants with the delivery of more complex pieces of consultancy such a Target Operating Model (TOM) creation and implementation.
- Operating as part of the Synyega team, contributing to client engagement planning and delivery.
Client Management
- Acting as a trusted partner to clients, building trust and strengthening relationships with low and mid-tier stakeholders.
Experience & Skills
Essential:
- Basic Microsoft Excel skills.
- Data handling and analysis experience gained from an IT Asset Management environment.
- Experience of specific IT Asset Management discovery tools (e.g. Flexera, Snow, USU, ServiceNow, RV Tools, SCCM).
- Must have the right to work in the UK, be a UK resident for a minimum of 5 years and be able to attain UK Government SC Clearance.
Desirable:
- Advanced Microsoft Excel skills.
- Software publisher specific data analysis (e.g. Microsoft, Adobe, VMware etc.).
- Cloud computing data handling and analysis.
- Experience delivering software licence compliance positions in a medium to large organisation.
- Experience within central government or regulated sectors.
- Experience using Jira / Confluence and ClickUp.
- ITIL Foundation certification.
Qualifications
- Degree (BSc / BA or equivalent) or relevant IT experience.
- You may have gained relevant experience from a variety of backgrounds and for the right person we will provide training and support to help you become successful in this role.
Languages
- English: excellent verbal and written skills are essential.
- EU languages desirable (but not essential) such as: German, Italian, French, Spanish.
Benefits
- Flexible office / remote working.
- 25 days annual leave (plus public holidays).
- Enrolment into company pension scheme.
- Life Assurance provided by the company.
- Health Insurance.
Location
Warrington and/or Remote. Remote working is available with travel to our offices and on-site when required.
We will only consider applications from within the United Kingdom.
Closing Date: 21st July 2026
Job Type: Full-time
Benefits:
- Company pension
- Life insurance
- Private medical insurance
Application question(s):
- This job requires UK residency for a minimum of 5 years. Please confirm residency.
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Warrington (Cheshire, North West Region)
