Revenues and Benefits Officer
Starting salary between £24414 and £28152 per annum (plus cost of living)
Based at King’s Court Council Offices, King’s Lynn
Our Revenues and Benefits team supports residents, businesses and communities across West Norfolk by ensuring council tax, business rates and support schemes are administered fairly, accurately and efficiently. We are now looking for a motivated and detail-focused individual to join our team and play an important role in delivering these essential services
In this varied role you will develop expertise across a range of revenues and benefits functions. From processing account changes and support applications to handling customer enquiries and maintaining accurate records, you will help ensure customers receive a professional and responsive service. You will work with legislation, procedures and computer systems while supporting residents through a wide variety of circumstances, making every day different and engaging.
You will enjoy working with figures, have excellent attention to detail and take pride in delivering accurate work. Strong communication skills and a positive approach to customer service are essential, as you will be supporting customers, resolving enquiries and working closely with colleagues across the service. Whether you are looking to build a career in local government or bring your existing administrative experience to a new challenge, we will provide the support and training needed to help you succeed.
This is an excellent opportunity to gain valuable knowledge of local taxation and benefit services while contributing to the efficient delivery of services that support our residents and local economy.
Appointment is subject to a satisfactory basic DBS check.
Closing Date: 12 August 2026
Please see job description below for the full details of the job before you apply:
