We're looking for an exceptional Practice Manager to join Vanguard Dental at an exciting stage in our journey.
Over the last few years, we've grown to two modern NHS and private dental practices across Glasgow, with exciting plans for the future. We're looking for someone who enjoys leading people, building systems and continuously improving how a business operates.
This is an opportunity to make a genuine impact within a growing dental group, working closely with the owner to help deliver outstanding patient care, support the team and build the foundations for future growth.
About Vanguard
At Vanguard Dental, we believe great dentistry starts with people.
Our aim has always been to create practices that feel welcoming, professional and genuinely patient-focused. We combine modern technology with a personal approach, taking the time to listen, explain options clearly and build lasting relationships with our patients.
We provide a mix of NHS and private dentistry, including dental implants, smile makeovers, hygiene therapy, facial aesthetics and advanced digital dentistry.
As we continue to grow, maintaining the same high standards across both practices is incredibly important to us.
The Role
This is a varied, hands-on management role that combines operational leadership with strategic thinking.
You'll oversee the day-to-day running of both practices while working closely with the owner to improve systems, develop our team and help shape the future direction of the business.
No two days will be the same.
Key ResponsibilitiesLeadership & Team Management
- Lead, motivate and support the practice teams across both locations
- Foster a positive, professional and supportive culture
- Conduct one-to-one meetings and annual appraisals
- Recruit, induct and develop new team members
- Coordinate training and ongoing professional development
- Manage performance and support staff wellbeing
Practice Operations
- Oversee the smooth day-to-day running of both practices
- Manage staff rotas
- Maximise surgery utilisation and diary efficiency
- Ensure exceptional patient service standards
- Coordinate equipment servicing and maintenance
- Develop and improve operational systems and processes
Compliance & Governance
- Ensure both practices remain inspection-ready
- Oversee Health & Safety and GDPR
- Manage policies, audits and regulatory requirements
- Monitor training and compliance records
Financial Performance
- Monitor key performance indicators
- Analyse practice performance and identify opportunities for improvement
- Support budgeting and cost control
- Improve diary utilisation and treatment conversion
- Produce and review management reports
Patient Experience
- Lead on complaints handling and patient feedback
- Maintain exceptional customer service standards
- Continuously improve the patient journey
About You
We're looking for someone who enjoys leading people, solving problems and making businesses run better.
You'll be organised, approachable and confident making decisions, with the ability to balance the day-to-day demands of managing two busy practices while also looking at the bigger picture.
Most importantly, you'll be someone who takes ownership, enjoys improving systems and wants to play a key role in the future growth of Vanguard Dental.
Essential Requirements
- Excellent leadership and communication skills
- Strong organisational and planning ability
- Experience managing and developing teams
- Commercial awareness
- Confident using IT systems and reporting tools
- Ability to prioritise a varied workload
- Full UK driving licence and willingness to work across both practices
Desirable
- Previous management experience within a dental practice
- Experience within mixed NHS and private dentistry
- Knowledge of NHS Scotland dental systems
- Healthcare Improvement Scotland inspection experience
- Experience using dental practice management software
- Marketing or business development experience
- Project management experience
What We Offer
- Competitive salary (£40,000–£50,000 depending on experience)
- Company pension
- Ongoing professional development
- A supportive and collaborative working environment
- Genuine opportunities for career progression as the business grows
- A role where your ideas will be valued and your contribution will make a real difference
Why Join Vanguard?
We're not looking for someone to simply keep things ticking over.
We're looking for someone who wants to help build something.
Someone who enjoys developing people, improving systems and creating an exceptional experience for both patients and the team.
As Vanguard continues to grow, this role offers the opportunity to grow with it. If you're looking for a position where you'll have real influence and help shape the future of a modern dental group, we'd love to hear from you.
To apply, please submit your CV along with a short covering letter explaining why you're interested in joining Vanguard Dental Group.
Pay: £40,000.00-£50,000.00 per year
Benefits:
Experience:
- people managment: 3 years (preferred)
Licence/Certification:
- UK Drivers Licence (preferred)
Work Location: In person
