Hospitality Restaurant Supervisor
The role…
We are seeking an exceptional Hospitality Restaurant Supervisor to join the team in our independent, family owned hotel…
We are looking for an enthusiastic and service-focused Hospitality Supervisor to join our award-winning restaurant within a luxury resort setting. This is an exciting opportunity for an experienced hospitality professional who is passionate about exceptional food, wine and service. Someone who is ready to take the next step in their career within a high-end dining environment.
Key Responsibilities
- Lead and support the front-of-house team during service, setting the standard for warm, professional and attentive hospitality
- Deliver exceptional guest experiences that reflect the reputation and standards of our award-winning restaurant
- Support the onboarding, training and development of team members, helping to build confidence, product knowledge and service excellence
- Coach and mentor colleagues on the floor, providing guidance and feedback to drive continuous improvement
- Foster a positive, collaborative team culture where colleagues feel engaged, supported and motivated to succeed
- Champion high standards of presentation, service and attention to detail, ensuring consistency across every shift
- Support daily restaurant operations, reservations and table management to ensure a smooth and seamless guest journey
- Develop and share strong food, beverage, and wine knowledge, enabling the team to confidently make recommendations and enhance the guest experience
- Encourage upselling through excellent product knowledge and a genuine passion for hospitality
- Work closely with the kitchen, bar and wider hotel teams to deliver a first-class dining experience
- Ensure compliance with all health, safety and hygiene standards
About You
- Previous experience in a Hospitality Supervisor, Team Leader, Senior Waiter/Waitress, or similar role within a quality-led or high-end restaurant environment
- Passionate about hospitality, exceptional service, and creating memorable guest experiences
- Strong food and beverage knowledge, with an interest in wine and wine pairing
- A natural leader who enjoys coaching, developing, and inspiring others
- Excellent communication and interpersonal skills
- Positive, hands-on approach with exceptional attention to detail
- Committed to maintaining the highest standards of service and presentation
What’s in it for you….
At Tewkesbury Park we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the team:
· 20 paid holiday days, plus 8 bank holidays;
· A guaranteed day off to celebrate your birthday after 1 year;
· Company sick pay after qualifying period;
· Meals whilst working an 8-hour shift;
· Uniform;
· Free use of hotel’s gym and health club facilities, including fitness classes, if you fancy.
· Discounted food & beverage and accommodation
The nitty-gritty...
· LOCATION: Tewkesbury Park, Gloucestershire, GL20 7DN
· SALARY: £28,000 -£28,500 per annum
· HOURS: Full time - 40 hours per week contracted, to include evenings & weekends.
If this sounds like your cup of tea, we’d love to hear from you.
Job Types: Full-time, Permanent
Pay: £28,000.00-£28,500.00 per year
Benefits:
- Discounted or free food
- Gym membership
- On-site parking
