Job Title: Property & Short-Term Lets Administrator
Company: Vale Property Group
Location: Beckenham, BR3 (office-based), with occasional travel to Sunderland / North East
Hours: Full-time, 37.5 hours per week, Monday to Friday, 9:00am to 5:30pm. Part-time hours from 15 per week also considered (see below).
Salary: London Living Wage (£14.80 per hour). Full-time equivalent approximately £28,900 per year, paid pro rata for part-time hours (for example, around £11,500 per year at 15 hours per week).
About the role
Vale Property Group is a growing property company managing a portfolio of buy-to-let residential properties and a small number of short-term lets across the North East. We are looking for our first full-time team member to take ownership of the day-to-day administration of our short-term lets and to act as our point of contact for our managing agents in Sunderland.
This is a hands-on, varied role with real responsibility from day one. You will work closely with the owner and have genuine scope to grow as the company grows.
Flexible working
While this is advertised as a full-time role, we are very happy to consider part-time hours (from around 15 per week) or a flexible working pattern for the right person, for example to fit around childcare or other commitments. If a different arrangement would suit you, please still apply and let us know what you are looking for. We would rather find the right candidate and build the hours around them.
What you'll be doing
- Managing the day-to-day administration of our short-term lets, including bookings, guest communication, calendars and turnarounds
- Maintaining and updating our Airbnb listings and managing guest enquiries, reviews and pricing
- Updating and helping run our custom booking website
- Helping to promote our short-term lets across social media to drive direct bookings and build our profile
- Liaising with and overseeing our local managing agents in Sunderland to ensure properties are well maintained and tenants are looked after
- Travelling to Sunderland and the North East roughly once a month to inspect properties and meet agents
- Coordinating cleaners, maintenance contractors and suppliers
- Keeping records, invoices and compliance documentation accurate and up to date
- General office and administrative support as the business grows
What we're looking for
- Previous experience in property management or lettings administration
- Hands-on experience managing Airbnb or other short-term let platforms
- Strong organisation skills and the ability to juggle multiple properties and priorities
- Confident communicator, comfortable dealing with guests, tenants and managing agents
- Comfortable with technology and learning new systems
- Willing and able to travel to the North East monthly (a full UK driving licence is an advantage)
- Reliable, proactive and happy taking ownership of tasks
Nice to have
- Social media experience, ideally promoting properties, hospitality or short-term lets
- Familiarity with Claude Code or other AI/coding tools to help maintain and improve our booking website
- Experience working with managing agents or remote property portfolios
Why join us
- Be the first full-time hire and shape the role as we grow
- Varied work with genuine responsibility and autonomy
- Flexible and family-friendly approach to working hours
- Friendly, small-team environment based in Beckenham
To apply: Please send your CV and a short note about your relevant experience to [email protected]
Pay: £11,544.00-£28,860.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
Work Location: In person
