This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
We currently have a vacancy for a SPA Administrator within our Community Paediatrics Admin Team at Cross Street, Burton
This key role is to support to the Single Point of Access (SPA) Referrals team providing comprehensive administration support using IT systems (ie Rio) and dealing with general enquiries via telephone and email. You should have relevant experience in these areas.
You will be expected to be able to prioritise work and meet deadlines in order to fulfil the requirements of the post. Excellent interpersonal and communication skills are essential with an ability to deal with highly sensitive and challenging situations, communicating to both internal and external service users.
For more information about the post, please contact Sarah Furber on 01785 221664.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Provide a confidential administration support as required
Answering and directing phone calls
Monitoring of individual and team inbox
Inputting referrals into clinical system
Booking and cancellation of appointments
Issuing of referral decision letters
Issuing of was not brought letters
Is able to identify and minimise risks within the overall organisational risk frameworks and is able to report risk. This includes applying knowledge of role in the wider safeguarding agenda.
Ensures that service user experience is core to all clinical and service development, gaining support from the appropriate corporate teams as required.
Please see job description for the full list.
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
Supporting your career development and progression
Excellent NHS Pension scheme
Generous maternity, paternity and adoption leave
Options for flexible working
Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
Extensive Health and Wellbeing support and resources
If you work in our community teams, we pay for your time travelling between patients
Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
Salary sacrifice bikes up to £2k
Free car parking at all trust sites
Free flu vaccinations every year
Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:
Midlands Partnership University NHS Foundation Trust
North Staffordshire Combined Healthcare NHS Trust
University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service.
Staffordshire and Stoke-on-Trent Integrated Care Board
For further information relating to this position please refer to the attached job description and person specification.
