We are a vibrant and growing GP practice that's patient focused and looking to provide outstanding care. We have a close knit friendly team and have a culture of promoting and progressing strong team members rapidly.
MAIN PURPOSE
Dynamic role of being the main point of contact for patients and act as a focal point of communication between patients, doctors and other members of our close knit healthcare team. To ensure enquires are promptly, efficiently and courteously handled; documents filed, recorded and distributed accurately and promptly
GENERAL
- To work within the guidelines and policies of the Practice
- To handle calls in a professional manner with good customer service
- To complete patients referrals and other administrative tasks
- To ensure that safe systems of work are practiced and that the agreed health and safety policies are adhered to.
DEVELOPMENT / TRAINING
We offer great training opportunities. We have a culture of enthusiastic and hardworking team members developing to take on more senior roles in healthcare with increase in pay over a short period of time. This can involve more senior administrative tasks or being directly involved in patient services.
WORKING HOURS:
36 hours over 4 week days (9.00 am to 6.30 pm)
ANNUAL LEAVE:
16 days annual leave + 8 bank holidays
Job Types: Full-time, Permanent
Pay: £12.71-£13.00 per hour
Benefits:
Application question(s):
- Can you work 36 hours over 4 days a week? Or are you looking for part time?
- Do you have a right to work and are there any restrictions in terms of timeframe (e.g. student visa)?
- When can you start work?
- Current pay/hr and how many hours per week working
- Do you live within a 50 minutes commute to West Green Surgery 590 Green Lanes, N8 0RA? Please provide your Postcode (if no - please avoid applying)
Education:
- A-Level or equivalent (required)
Experience:
- Customer support: 2 years (preferred)
- Phone triage: 1 year (preferred)
Language:
- English (required)
- Do you speak any languages other than English? (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
