Job Overview
We are seeking a highly organized Car Sales Administrator to join our vibrant automotive sales team. In this role, you will be the backbone of our sales operations, ensuring seamless coordination between sales staff, customers, and administrative functions. Your enthusiasm for delivering exceptional customer service, combined with your strong organizational skills and IT proficiency, will drive efficiency and enhance the overall customer experience. This is an exciting opportunity for a motivated individual eager to thrive in a fast-paced environment while supporting the success of our dealership.
We are flexible on hours and days and would consider both full-time and part-time applicants.
Duties
- Manage all aspects of sales administration, including processing customer documentation, vehicle registration, and financing paperwork with accuracy and attention to detail
- Utilize CRM (Customer Relationship Management) software to track leads, follow-ups, and customer interactions to foster long-term relationships
- Coordinate with sales staff to prepare quotes, proposals, and contracts efficiently
- Maintain organized records of vehicle inventory, sales transactions, and service histories using Microsoft Excel and other relevant tools
- Support the dealership’s communication efforts by drafting professional correspondence and updating internal databases using Microsoft Word and Outlook
- Assist in scheduling appointments, test drives, and follow-up calls to ensure excellent customer service standards are met
- Collaborate with finance teams using Sage or similar accounting software to process payments and manage financial documentation
Experience
- Proven experience in sales administration within the automotive or retail sector is essential.
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Familiarity with CRM software systems for managing customer data and sales pipelines
- Excellent communication skills in English, both written and verbal
- Demonstrated organizational skills with the ability to prioritize tasks effectively in a busy environment
- Experience working with IT systems such as Sage accounting software or equivalent financial tools is desirable
- Ability to handle multiple responsibilities efficiently while maintaining attention to detail
Join us as a Car Sales Administrator and become an essential part of a passionate team dedicated to delivering outstanding service. Your expertise will help streamline operations, support our sales goals, and create memorable experiences for our valued customers.
Pay: £14.00-£16.00 per hour
Benefits:
- Canteen
- Casual dress
- Company pension
- Employee discount
- Flexitime
- Gym membership
- Health & wellbeing programme
Application question(s):
- Previous automotive admin experience essential. How many years do you have?
Work Location: In person
