Receptionist

Mills & Reeve LLP -
Cambridge

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Job details

Permanent
2 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Outlook
iManage
Front desk

Full job description

We are excited to be recruiting a Receptionist to join our Facilities team in our Cambridge office!

The role

This is a varied and high-impact role that blends a warm, approachable front-of-house presence with a strong focus on vigilance and professionalism.

You will be a key member of the Facilities team, you will support the smooth running of client services, oversee building access and security processes, and deliver an exceptional experience to Mills & Reeve colleagues, clients, visitors, and sub-tenants.

This is an office-based position. The role is 35 hours per week, Monday – Friday, covering between the hours of 07.30 - 18.00, with occasional evening work, on a rota basis, with 1 hour for lunch.

The person

We are seeking a proactive and highly organised individual with previous office and reception experience, who communicates confidently, remains calm under pressure, and demonstrates excellent attention to detail.

Our ideal candidate will be IT literate with a willingness to learn, and while not essential, experience in a professional services environment and knowledge of Microsoft Word and Outlook would be advantageous.

The activities

Provide a professional front-of-house service, creating a positive first impression for all visitors. Manage building access, verify identities, and ensure security protocols are followed at all times. Maintain a tidy reception area, monitor shared inboxes, and deliver consistent, high-quality client service across the office.
Support daily building operations including opening/locking procedures, key management, visitor sign-in, and contractor coordination. Conduct routine checks of reception facilities (e.g. CCTV, access gates) and ensure compliance with safety procedures. Act as a trained fire warden/first aider, supporting emergency response and reporting any health & safety issues.
Handle post distribution, visitor passes, taxi bookings, courier requests, and general logistics. Maintain accurate records and support additional services such as deliveries and collections.
Liaise with internal teams and external contractors, provide switchboard support where needed, and communicate updates effectively.
Uphold company values, confidentiality, and compliance with all policies including AML and diversity standards. Present professionally at all times.
Work collaboratively with colleagues, support new starters, and contribute to team objectives. Be flexible to support events and busy periods.
Use a range of systems confidently including Outlook, Teams, Zoom, iManage, Mattersphere/3E, Word, Excel and PowerPoint.

Please ensure you read the job description below for full details

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The benefits

As you'd expect, we offer a competitive salary and a wide range of benefits.

Pre employment screening

If we offer you a role, we will conduct comprehensive pre-employment screening. This screening will include, but is not limited to, a basic DBS, verification of your right to work, a three year employment history and a self-declaration to assess your character and suitability for the role. Full details of our pre-screening employment process are available upon request.

The firm

Mills & Reeve is centred on achieving more for clients, their businesses and the wider communities we serve. Our clients and their industries benefit from our knowledge and learning, and receive consistent experiences with no surprises. We tell them what they need to know when they need to know it.

We build personal relationships, with advice individually tailored to individual need. And if clients need things we don't offer, we draw on our network to give recommendations. Our 1,450 plus people and over 850 lawyers share one vision – achieving more for clients.

By joining Mills & Reeve, you'll have the chance to build your skills and experience within a firm that's not only ranked in the top 50 UK law firms, but also one that truly values their people. We're also ranked in The Sunday Times Best Places to Work list, and have been awarded Platinum Investors in People. Our mantra is “Achieve more. Together.”, which we feel embodies our purpose and is more than just a catchphrase!

Our values are the principles that help us fulfil our purpose. Our people shaped them and live them every day.

We're ambitious - We aim high, we embrace new ideas and we're passionate about our work
We're open - We communicate openly and honestly to build trust, and we do what's right
We care - We're committed to each other, our clients, our communities and the planet
We collaborate - We're easy to work with, we offer help willingly and we get things done – together

And finally

Everyone at Mills & Reeve brings a unique perspective and ideas to the team and we do everything we can to help each person to thrive. We're committed to providing an inclusive and supportive working environment, are happy to consider flexible working arrangements, and want to achieve the right balance for both our people and the firm. We encourage everyone to ask if they feel they need any workplace adjustments, and will do our best to support with these.

Vacancy Title:

Receptionist
Office:

Cambridge
Contract Type:

Permanent
Closing Date:

15 June 2026

Contact the recruiter

Penny Bowring

Apply Now

The role

The person

The activities

The benefits

Pre employment screening

The firm

And finally

Contact the recruiter

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