We are looking for an experienced and motivated Housekeeping Manager to lead our housekeeping team at Sandymouth Holiday Resort.
This is an excellent opportunity for someone who takes pride in delivering exceptional standards, has strong leadership skills, and is passionate about creating a first-class guest experience.
As Housekeeping Manager, you will be responsible for overseeing all housekeeping operations across the resort, ensuring all accommodation and guest areas are maintained to the highest standards. This is a hands-on management role, requiring excellent organisation, attention to detail, and the ability to lead and motivate a team in a fast-paced holiday resort environment.
This is a full-time, permanent position, working variable days including weekends and bank holidays, in line with the needs of the business.
Sandymouth Holiday Resort is a beautiful holiday destination offering guests a relaxing and welcoming environment, with high-quality accommodation set within stunning surroundings.
Cleanliness, presentation, and attention to detail are essential to delivering the excellent guest experience our visitors expect. As Housekeeping Manager, you will play a key role in maintaining these standards and ensuring every guest arrives to accommodation that is clean, comfortable, and ready for their stay.
With a supportive team and a strong focus on quality, this is a fantastic opportunity to develop your career within Darwin Escapes and become an important part of the team at Sandymouth Holiday Resort.
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Oversee the day-to-day housekeeping operations across all accommodation and public areas
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Lead, manage, motivate, and support the housekeeping team to consistently deliver high standards
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Plan and manage staff rotas to ensure effective staffing levels, coverage, and productivity
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Conduct regular inspections of accommodation and public areas to ensure company standards are maintained
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Ensure all lodges and accommodation are cleaned, prepared, and ready within required turnaround times
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Take a hands-on approach during busy periods and support the housekeeping team when required
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Monitor stock levels of cleaning products, linen, and housekeeping supplies and place orders as necessary
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Train, support, and develop housekeeping team members
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Manage team performance and address any issues appropriately and professionally
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Respond to guest feedback and resolve housekeeping-related issues promptly
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Work closely with the Maintenance and Reception teams to ensure smooth day-to-day operations
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Ensure all health & safety, COSHH, hygiene, and company procedures are followed
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Maintain accurate records, including cleaning audits, stock and inventory records, and team performance
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Help drive continuous improvements in housekeeping standards, efficiency, and guest satisfaction
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Previous experience in a housekeeping supervisory or management role
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Strong leadership and team management skills
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Excellent attention to detail and consistently high standards of cleanliness
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The ability to organise and prioritise workloads effectively
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Ability to work under pressure and meet strict turnaround times and deadlines
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Strong organisational and time management skills
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A positive, professional, and hands-on approach
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Excellent communication and problem-solving skills
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The ability to motivate and develop a team
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A flexible approach to working, including weekends and bank holidays
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A commitment to delivering an outstanding guest experience
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The ability to work collaboratively with other departments across the resort
As part of the Darwin Escapes team, you will benefit from a range of employee benefits, including:
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Competitive salary
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Permanent, full-time employment
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Discounted staff breaks at our luxury resorts across the UK
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Free use of many resort facilities, including gyms and swimming pools
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Food discounts across all resorts
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Discounts on spa treatments
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Employee Assistance Programme
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Access to the Darwin Academy training programme
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Cycle to Work scheme
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MediCash health plan
Some benefits are subject to terms and conditions.
This is a full-time, permanent position based at Sandymouth Holiday Resort.
The role requires flexibility to work variable days, including weekends and bank holidays, in line with business needs.
The position is both operational and supervisory and will involve supporting the housekeeping team on the ground when required. This may include periods of physical activity such as walking around the resort, inspecting accommodation, checking standards, and assisting the team during busy changeover days.
If you are an experienced housekeeping professional who is passionate about high standards, enjoys leading a team, and would like to become part of the team at Sandymouth Holiday Resort, we would love to hear from you.
About The Role
We are looking for an experienced and enthusiastic Housekeeping Manager to join our team at Sandymouth Holiday Resort on a full-time, permanent basis. You will lead and support the housekeeping team, ensuring our accommodation and guest areas are consistently clean, welcoming, and maintained to the highest standards. This is a hands-on role for someone who takes pride in their work, has excellent organisational and leadership skills, and is passionate about delivering an outstanding guest experience.
Required Criteria
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Driving license
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Previous experience in a similar role
Skills Needed
About The Company
A Darwin Escape is all about creating the perfect destination for our guests to relax, explore and make lasting memories. Whether guests are looking to unwind in peaceful countryside surroundings or enjoy a fun-filled break with family and friends, our resorts offer a variety of experiences designed to suit every type of holiday.
Across our resorts, we offer a range of accommodation, from luxury lodges with private hot tubs to spacious caravans and unique stays such as treehouses. Each location has its own character, facilities and atmosphere, but all share the same focus on delivering high standards of hospitality and memorable guest experiences.
Our beautifully maintained resorts feature excellent on-site facilities and welcoming environments where guests can relax, recharge or enjoy adventure and exploration in some of the UK’s most desirable locations.
Behind every great Darwin Escape is a dedicated team. Our colleagues play a vital role in ensuring every guest enjoys their stay, helping to create the friendly atmosphere and outstanding service that our resorts are known for.
Company Culture
At Darwin Escapes we believe our people are at the heart of everything we do. Our teams work together to create welcoming environments and memorable experiences for our guests across our resorts throughout the United Kingdom.
Each of our destinations has its own personality, from luxurious lodge retreats to family-focused resorts and peaceful countryside locations. While every resort is unique, all of our teams share the same commitment to delivering outstanding service and creating great experiences for our guests and holiday home owners.
We are proud to offer a friendly and supportive working environment where colleagues are encouraged to develop their skills and grow their careers. Whether you are starting your first role in hospitality or progressing into management, Darwin Escapes provides opportunities for development, training and career progression across our growing collection of resorts.
Wherever you join us, you will become part of a team that values professionalism, teamwork and pride in delivering exceptional service.
Company Benefits
At Darwin Escapes, we believe in supporting our people. That’s why we offer a range of benefits, training opportunities and perks across our resorts.
Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Employee development programs, Employee discounts, Gym membership or wellness programs, Free parking, Cycle to work, Referral bonus, Competitive salary, Discount on meals purchased , Discount on spa treatments or products, Free parking or Discounted parking , Employee Assistance Scheme, Progression opportunities, Bereavement leave
Salary
£29,000.00 per year
