Job Summary
We are seeking an experienced and dynamic Store Manager to oversee daily operations of our busy store, Reefresh in New Quay.. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a proven track record in retail management. This role involves supervising staff, managing sales targets, and ensuring a high standard of customer service to promote business growth and operational efficiency.
Duties
- Lead and motivate the store team to achieve sales goals and deliver exceptional customer service.
- Supervise daily store operations, including stock management, merchandising, and visual presentation.
- Develop and implement sales strategies to maximise revenue and optimise store performance.
- Manage staff scheduling, training programmes, and performance appraisals to foster a productive work environment.
- Maintain accurate administrative records, including Food Safety Management System, inventory daye checks, and staff attendance.
- Ensure compliance with health and safety and environmental health regulations and company policies at all times.
- Handle customer enquiries courteously via phone or in person, maintaining a high standard of professio and customer service
- Organise stock replenishment, product displays, and promotional activities to enhance the shopping experience.
- Analyse sales data to identify trends and opportunities for growth.
- Collaborate with the business owner on marketing initiatives and community engagement efforts.
Requirements
- Proven experience in retail management or store supervision with strong leadership capabilities.
- Excellent organisational skills with the ability to manage multiple priorities efficiently.
- Strong communication skills; bilingual (Welsh and English) are advantageous to engage with customers.
- Demonstrated proficiency in sales management, merchandising, and team management.
- Experience in administrative tasks such as reporting, stock control, and staff scheduling.
- Effective time management skills with the ability to lead a team in a fast-paced environment.
- Previous experience in supervising staff, providing training, and conducting performance reviews.
- Exceptional organisational skills coupled with attention to detail to ensure smooth store operations.
- Professional demeanour with good phone etiquette and customer service orientation. This position offers an exciting opportunity for a motivated individual eager to lead a vibrant retail environment while developing their managerial expertise within a supportive team setting.
Job Type: Permanent
Pay: £26,520.00-£38,000.00 per year
Benefits:
- Company pension
- Employee discount
Work Location: In person
