The closing date is 19th Jul 2026
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Job summary
Are you passionate about providing high-quality administrative support in a fast-paced, patient-focused environment?
We are seeking an enthusiastic and motivated Administrator to join our Urgent Response and Frailty Team, working across both the Emergency Department (ED) Admission Avoidance Service at University Hospital Southampton and the Community Hospital at Home Service.
This is an exciting opportunity to contribute to a forward-thinking service that supports the NHS ambition to deliver more care closer to home. You will play a key role in ensuring patients receive timely, effective care, helping to avoid unnecessary hospital admissions by supporting services that deliver hospital-level care in patients own homes.
To provide comprehensive administrative support
To effectively prioritise and manage own workload and oversee workload of team
Work flexibly across:
Urgent Response in ED (formerly CEDT)
Southampton Urgent Response Service
Contribute to ongoing service development and improvement.
You will be joining the service at an exciting time of development, as we integrate acute and community services.
Only open to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service, Isle of Wight NHS FT or Hampshire Hospitals FT.
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Main duties, tasks & skills required
To provide comprehensive administrative support to the service.
To work as part of a skill mix team to provide a comprehensive administrative support service.
To effectively prioritise and manage own workload and oversee workload of team as necessary, whilst maintaining confidentiality and diplomacy at all times, both independently or as part of a team.
To work without direct supervision and show extensive use of initiative in prioritising and making decisions in relation to effectively supporting the smooth operation of the service.
To carry out other duties as necessary to meet the changing needs of Hampshire and Isle of Wight Healthcare in accordance with management requirements and appropriate to banding.
All duties will be carried out within the Trusts Information Governance, recording, and data sharing procedures and guidance
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About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
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Job description
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
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Person specification
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Qualifications
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Essential
GCSE English and Maths level 4/C or above, or a good standard of general education
ECDL or equivalent I.T skills and Knowledge
RSA 2 Typing or Equivalent
Business and Admin NVQ Level 3 or relevant experience
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Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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For help with your application, contact:
Jayne Williams
[email protected]
03001234113
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Pay scheme
Agenda for Change
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Band
Band 3
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Salary
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£25760.00 to £27476.00 Yearly
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Contract
Permanent
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Working pattern
Full-Time
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Reference number
348-SSW-11798
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Job locations
Oakley Road
Millbrook
Southampton
Hampshire
SO16 4GX
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Attachments
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Job Description
B3 Admin URS & ED Job Description.pdf – 351KB Opens in a new window
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Additional document 1
EmployeeBenefits_hiowh_v1-compressed_3.pdf – 1001KB Opens in a new window
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