Pay: From £22,900.00 per year
Job Type: Full-time
Location: Westgate-on-Sea, Kent
Work Location: In personKickstart Your Career in Property with One of the Industry’s BestAre you passionate about starting a career in the dynamic world of property?Here’s your chance to work alongside David Votta, former President and current Board Director of ARLA Propertymark, at Votta Sales & Lettings (VSL) — a progressive, fast-growing agency committed to excellence.At VSL, we don’t just offer a job — we offer a career pathway.You’ll receive hands-on experience, tailored mentorship and ongoing professional training towards industry-recognised qualifications.Our dedicated independent Propertymark trainer — renowned for successfully growing lettings businesses across Kent and Sussex and helping propel one agency to No. 2 in the country at the Best Agency Awards — will personally support your development.This is a fantastic opportunity to learn from experienced property professionals, build your expertise and become part of a supportive, high-achieving team.About UsFounded by David Votta in 2018, VSL was born out of a passion for people and property, together with a commitment to raising standards within the profession.Frustrated with low agency standards and poor customer care, David set out to create a company focused on showcasing properties with precision and building long-term relationships through exceptional customer service.Today, VSL continues to grow with these values at its core.Who We Are Looking ForAt VSL, we pride ourselves on maintaining high industry standards while keeping family values at the heart of everything we do.We are looking for a dedicated individual who shares our vision and brings confidence, enthusiasm and self-motivation to the role.You should be highly organised, comfortable working both independently and as part of a team, and driven by a desire for personal and professional development.Key Skills
- Exceptional customer service and people skills
- Strong written and verbal communication skills
- Good numeracy skills
- Proficiency with Microsoft Office, including Outlook, Excel, Word and PowerPoint
- Meticulous attention to detail
- Excellent organisation and time-management skills
- A full clean UK driving licence
- Access to reliable transport
ResponsibilitiesThe Property Coordinator role is varied and will provide administrative and operational support across our property management and lettings departments.Your responsibilities will include:
- Providing essential administrative support to the property management team
- Helping us maintain our high standards of customer service
- Responding to landlords, tenants, applicants and customers promptly, professionally and courteously
- Accurately entering and maintaining information within our property management database
- Creating, updating and maintaining documentation
- Supporting our aim of operating as efficiently and paperlessly as possible
- Assisting with property management administration and day-to-day tenancy matters
- Logging, coordinating and following up maintenance issues
- Liaising with landlords, tenants and contractors
- Arranging appointments, contractor visits and property access
- Assisting with property inspections, visits and reports
- Supporting front-end lettings enquiries when required
- Booking and conducting property viewings
- Following up with prospective tenants and applicants
- Working across different departments and alongside different members of the team as part of your ongoing development
- Attending external meetings and property visits where required
- Occasionally observing court proceedings relating to possession cases as part of your wider industry knowledge and development
The successful applicant must be comfortable working flexibly within a varied role. On any given day, you may be carrying out viewings, attending property visits, preparing reports, coordinating maintenance and completing the administration associated with managing properties and tenancies.Personal AttributesWe are looking for someone who is:
- Enthusiastic, responsive and approachable
- Highly organised
- Confident working independently and as part of a team
- Keen to continuously learn and improve
- Able to deal with conflict calmly and professionally
- Composed under pressure
- Proactive when dealing with challenges
- Able to manage a varied workload and competing priorities
- Comfortable working in a busy environment where interruptions are part of the working day
- Confident dealing with customers both face-to-face and over the telephone
What We Offer
- Competitive basic salary from £22,900 per year
- Uncapped commission structure, giving you the opportunity to earn substantially more than your basic salary
- Bonus scheme
- Performance-related bonus opportunities
- Personalised development plan
- Clear opportunities for career progression
- Accredited in-house training towards nationally recognised property qualifications
- Time allocated during working hours for study and professional development
- Company pension
- Generous holiday allowance
- Bereavement leave
- Company events
Location & HoursThis is a full-time position based in Westgate-on-Sea, Kent, working five days per week.The role will include Saturday working, with a day off in lieu during the week. You may also occasionally be required to provide additional cover during staff holidays or absences.Due to the nature of the role, flexibility is important.Additional Pay
- Uncapped commission
- Bonus scheme
- Performance bonus
Schedule
- Full-time
- Monday to Friday
- Weekend availability
- Saturday working on a rota/day-off-in-lieu basis
Experience
- Customer support: 1 year preferred
- Microsoft Office: 1 year required
- Organisational/administrative experience: 1 year required
- Customer service: 1 year required
Join Votta Sales & LettingsIf you are looking to begin or develop a career in property and want to work within a business where you can gain genuine hands-on experience across lettings and property management, we would love to hear from you.At VSL, your role will be varied, your development will be supported and you will have the opportunity to build real industry knowledge rather than simply carrying out one repetitive function.Apply now to become part of our growing team.Reference ID: Property Coordinator
Job Type: Full-time
Pay: From £22,900.00 per year
Benefits:
- Bereavement leave
- Company events
- Company pension
Work Location: In person
