Are you passionate about leading deep technical expertise at the intersection of customer impact and organisational scale? Do you want to define how AWS accelerates customer adoption across domains like data, migrations, and security — through hands-on customer engagement, scalable mechanisms, and a high-performing team of specialist solutions architects? This is a highly visible, customer-facing leadership role that will shape how AWS builds specialist capability and earns trust with customers across key UKI industries including financial services, retail, media, and the public sector.
As a Senior Manager, Specialist Solutions Architecture, you will lead a team of Specialist Solutions Architects aligned to multiple technical domains. You will act as a strategic business partner to the Head of Specialists UKI — co-owning the specialist strategy, shaping investment priorities, and translating field signals into action. This is not a back-office leadership role: you will maintain your own technical depth and direct customer engagement, modelling the standard you expect from your team.
Your team earns trust with customers by going deep — understanding their industries, their constraints, and their ambitions — and translating that understanding into architectures that accelerate outcomes. You will build the culture, hiring bar, and mechanisms that ensure every customer interaction reinforces AWS's position as a long-term trusted technical partner.
You will define and optimise scalable acceleration mechanisms that allow the team to operate as a force multiplier across the broader field organisation and partner network. You will work in close interlock with GTM leadership, Enablement/TFC, service teams, and regional SA leadership — ensuring specialist investment is tightly coupled to customer need and business priority.
Key job responsibilities
Lead, hire, develop, and retain a high-performing team of Specialist Solutions Architects across multiple technical domains — maaintaining personal technical depth and direct customer engagement
Serve as the strategic business partner to the Head of Specialists UKI — co-owning strategy, shaping investment priorities, and translating customer and field signals into action
Lead a customer-facing team that earns trust with senior stakeholders across key UKI industries and customers by going deep on their challenges and delivering architectures that accelerate outcomes
Define and execute the team's operating model (Advancing Organisational Capabilities, Customer Advisory, Thought Leadership) and the scalable acceleration mechanisms that allow the team to operate as a force multiplier across the field and partner network
Drive high-impact technical content, structured voice-of-customer feedback, and success metrics that demonstrate business impact — ensuring the team's expertise and technical & domai depth
- Experience in management of technical, enterprise customer facing resources or equivalent
- Experience architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc.
- Experience implementing cloud services including migrations and modernization projects or similar
- Experience in modern data platform architecture highly desirable
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