We are seeking an experienced, professional and organised Dental Receptionist to join our weekend NHS Urgent Dental Care team in Cambridge on an Ad-hoc basis.
The successful candidate will be the first point of contact for patients attending emergency appointments and will play a key role in ensuring the smooth operation of the service.
Key Responsibilities:
- Welcome patients to the practice and manage check-in procedures
- Handle telephone and in-person enquiries with professionalism and empathy
- Schedule and manage urgent dental appointments
- Ensure accurate completion of patient details and NHS forms
- Support clinical staff with administrative needs to maintain efficient workflow
- Process payments and assist with administrative record-keeping
- Maintain patient confidentiality and adhere to data protection standards
- Liaise with the dental team to coordinate care and keep patient flow efficient
Requirements:
- Previous Dental Reception experience in essential.
- Confident communication and customer service skills
- Strong organisational abilities and attention to detail
- Calm and compassionate, particularly when dealing with patients in discomfort or distress
Please send a C.V. and we will be in contact with you.
Pay: From £12.71 per hour
Expected hours: 7.0 – 8.5 per week
Benefits:
Work Location: In person
