Business Systems Developer – Job Description – July 2026We are a full-service law firm based in Newcastle upon Tyne serving clients throughout the UK and further afield. We have an outstanding reputation for delivering high quality partner-led advice with exceptional personal service.
Our team includes 40 partners, 120 fee-earners and 70 people in support roles. Our client base includes large companies, owner managed businesses, healthcare professionals, leisure operators and rural businesses.
With a history stretching back over 125 years, we recognise the importance the contribution that businesses like ours should and can have on the local community and we, therefore, encourage our partners and employees to get involved and give back to the local community in which we live and work.
Our vision is to set the standard for legal excellence and in doing so, to become the law firm of choice for businesses, organisations and individuals. To meet our vision and deliver an outstanding service we employ individuals who understand our clients’ needs, take pride in what they do and how they do it. Our values go to the heart of the firm. They define who we are and how we work. It is by remaining true to our values that we will achieve our vision. This is what we value most:
- Teamwork – we trust and respect one another. We see strength in our diversity as individuals and as a practice. We achieve the best outcomes for clients when we work collaboratively, recognizing and respecting the different perspectives that we bring.
- Excellent Client Service – We take the time to truly understand our clients’ needs and aim to provide practical, tailored and commercial solutions – not just options – to help them achieve their goals. Through hard work and commitment, we aim to develop long-term relationships with all our clients, taking pride in the value that we add.
- Professionalism – We work to the highest professional and technical standards, acting with the utmost integrity at all times. We are fiercely proud of our reputation as being a trusted adviser to our clients, often over several generations, and continually strive to ensure that our clients’ interests come first and foremost.
- Our People – We work together to create an open, supportive and friendly working environment where our people feel valued, can develop their careers and achieve their professional ambitions.
If this sounds like a vision you would like to be a part of, our values resonate with your own personal values, and you meet the requirements of the role described, we’d be delighted to hear from you. Please read on!
The Role
We have a vacancy for a Business Systems Developer within the Business Systems Team in our IT Department. The successful candidate will assist in providing a first-class level of support to colleagues and will play a critical role in optimising processes and ensuring the smooth operation of practice, case, and document management systems across the firm.
Key duties include:
- Providing application-specific and general IT support to colleagues across all departments within the firm.
- Complete regular, scheduled business systems maintenance tasks.
- Full end to end development of legal case management workflows and processes from requirements analysis, through to release, and review of measures of success.
- Produce and maintain standard document templates.
- Build and maintain business system integrations.
- Produce and maintain change management documentation.
- Maintenance of Management Information databased, and production of reports and dashboards.
- Assist with the planning, preparation and delivery of IT training.
- Perform any other reasonable IT tasks as required by the needs of the firm.
Requirements
The ideal candidate will have a minimum of 3 years of experience in developing and maintaining legal business systems, particularly Practice Management, Case, and Document Management systems and a strong understanding of legal workflows and processes. Experience in the use of TSQL language, SSMS (SQL Server Management Studio) and SSIS (SQL Server Integration Services) together with experience in the use of RESTful API web service integration are desired.
A working Knowledge of One Advanced Parter 4 Windows (P4W) would be advantageous, but not essential. Experience in providing application-specific support and training to colleagues, excellent communication skills, both verbal and written. The ability to work independently and as part of a team with a strong focus on detail and ability to prioritise tasks. Experience with AI, Machine Learning, Python, and modern automation technologies and an awareness of how AI can support legal practice, automate repetitive processes, enhance case management systems, and enable intelligent integrations would be advantageous. Familiarity with Microsoft Copilot, Large Language Models (LLMs), or comparable AI platforms would also be beneficial.
Benefits
A competitive salary is available, along with a firm bonus scheme. Opportunities are also available for career progression.
This role is based in the office 4 days per week, with the opportunity to work from home 1 day per week.
How to Apply
Please send your CV with a covering letter, including your current salary, to Helen Kean, People Services Assistant ([email protected]).
Closing Date: Monday 03 August 2026
