The Project Coordinator provides comprehensive support to ensure the effective delivery of products and programmes, including input into the development and maintenance of project plans and information systems, managing meetings with appropriate papers, co-ordinating regular updates, financial tracking, and tracking progress against project KPIs.
Responsible for providing support into the development of products, including relevant research, scoping, and proposals for opportunities.
Programme/Product Development Support
- Support in scoping possible projects and agree action plan with line manager.
- Provide programme design support.
- Work with your line manager to ensure programme schedules are suitable for the region based on local intricacies.
- Provide support and input into product development discussions and possible market opportunities.
Project Coordinating
- Provide project support to all programmes, to include, Cyber Academies, Foundations and CyberStart.
- Coordinate the successful setup and running of relevant programmes and pilots, including licensing, courses, collateral, webcasts, partners, communications, and internal/external stakeholders.
- Organise all project-related paperwork.
- Build and/or maintain an appropriate information system, with versioning control, for relevant programmes.
- Support in the implementation of new projects.
- Track all programme spending associated with your activity.
- Ensure tasks being undertaken are in line with programme goals.
- Identify risks and report correctly.
- Log and report lessons learned correctly.
- Provide regular reporting into your line manager at agreed intervals.
- Demonstrate impact of the any programme by collating case studies and statistics.
Other Responsibilities
- Provide additional support where needed, if asked to do so by your line manager.
- Assist in any wider industry engagement activity as part of a programme, if necessary.
- Manage relevant external event staff and ensure their duties are fulfilled correctly.
Essential
Experience
- Relevant experience supporting, coordinating or delivering projects or programmes.
- Experience of organising and prioritising multiple activities, managing completing priorities and working to agreed deadlines.
- Experience of building and maintaining effective working relationships with a range of internal and external stakeholders.
- Demonstrable experience of maintaining accurate project or programme documentation, records, action logs, plans or similar information.
- Experience of producing clear progress updates, reports or management information.
- Experience of using data, statistics or other evidence to monitor progress or demonstrate outcomes.
- Experience of undertaking research, gathering information and contributing to the scoping or development of projects, programmes or proposals.
Knowledge and Skills
- Strong organisational and coordination skills, with the ability to plan work effectively and follow activities through to completion.
- Strong written and verbal communication skills, with the ability to communicate clearly and professionally with a range of audiences.
- Ability to build positive working relationships and work collaboratively with colleagues, partners and other stakeholders.
- Ability to maintain accurate and well-organised project information, including appropriate document and version control.
- Knowledge of identifying project risks, issues or dependencies and able to escalate these appropriately.
- Ability to track project or programme expenditure accurately and work confidently with numerical information.
- Ability to collate and interpret information and data for reporting, monitoring and evaluation purposes.
- Confident using standard workplace productivity and collaboration tools, including documents, spreadsheets, presentations and shared information systems.
- Strong attention to detail, particularly when maintaining project records, financial information, reports and programme documentation.
- Ability to organise meetings and programme activity, including coordinating attendees, information, actions and follow-up requirements.
- Ability to adapt plans and priorities in response to changing programme requirements while continuing to meet agreed deadlines.
Education/Qualifications
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Relevant knowledge and capability gained through education, vocational training, professional development and/or equivalent practical experience.
Personal Attributes
- Takes ownership of allocated activities and follows actions through to completion.
- Works collaboratively as part of a team while being able to manage individual responsibilities effectively.
- Uses initiative to identify actions, issues and potential solutions within the scope of the role.
- Approaches work in an organised, accurate and methodical way.
- Communicates openly and constructively and keeps relevant stakeholders appropriately informed.
- Able to remain effective when priorities change or when several activities require attention at the same time.
- Demonstrates sound judgement about when to resolve an issue independently and when to seek guidance or escalate.
- Committed to providing a professional and responsive service to colleagues, partners and programme stakeholders.
- Able to undertake occasional travel as required, to meet business needs.
Desirable
Experience
- Experience working across different countries, regions, cultures and/or time zones.
- Experience supporting education, training, skills development or similar programmes.
- Experience coordinating external partners, suppliers, contractors, event staff or other third-party stakeholders.
- Experience supporting events, programme launches, pilots or other multi-stakeholder activities.
- Familiarity with project management approaches, tools or methodologies.
- Experience gathering case studies, performance measures or other evidence of programme impact.
- Knowledge of or interest in cyber security and/or the cyber skills and education sector.
SANS Institute (SANS) launched in 1989 as a cooperative for information security thought leadership, it is SANS’ ongoing mission to empower cyber security professionals with the practical skills and knowledge they need to make our world a safer place. We fuel this effort with high quality training, certifications, scholarship academies, degree programs, cyber ranges, and resources to meet the needs of every cyber professional. Our data, research, and the top minds in cybersecurity collectively ensure that individuals and organizations have the actionable education and support they need.
Join the SANS Team
At SANS, our culture is defined by Mission, Brand, People. Our goal is to hire people who understand the importance of continuing to fight against the cyber security threats (Mission) while delivering the highest quality training (Brand) to our students. We want employees whose personal values align well with our culture of fairness, honesty, customer focus, and pragmatic approach (People).
