We are looking for a highly organised and compassionate Bank Community Nursing Administrator to oversee the day-to-day delivery of nursing admin across Hounslow Borough and Specialist Services.
You will play a critical role in supporting clinicians, service users, and their families/carers, ensuring seamless service delivery.
In this role, you will:
Manage and coordinate administrative tasks for community nursing teams
Liaise directly with clinicians to ensure efficient scheduling, communication, and documentation
Act as a key point of contact for service users and their families, providing support and answering queries
Provide cross-cover to nursing teams across the borough when required to meet service needs
The ideal candidate will possess:
Strong organisational and multitasking skills
Excellent communication and interpersonal abilities
A proactive, flexible approach to supporting teams and service users
Attention to detail and the ability to work efficiently under pressure
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
