Are you interested in working for a charity that makes a real difference to the lives of vulnerable adults?
As an Outreach and Resettlement Worker, you will play a vital role in supporting rough sleepers and vulnerably housed individuals in Ealing. Working within the community, your focus will be on identifying those in need, supporting them into accommodation, and ensuring they have the tools and support to sustain their tenancies and rebuild their lives. You will be working with multi agencies and community services to achieve a person-centred support plan.
In this role you will;
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Conduct early morning and late evening street outreach shifts to identify and engage with rough sleepers. Flexible working arrangements may be considered to meet business requirements as and when needed.
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Deliver intensive casework to clients with complex needs including mental health, substance use, and immigration issues.
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Assess clients face-to-face in community settings to develop tailored support plans.
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Develop and implement resettlement plans to help clients exit homelessness urgently and sustainably.
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Provide short/medium-term tenancy support and refer clients to longer-term services to prevent tenancy breakdown.
About you
As the successful candidate, you will have;
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Experience working with vulnerable people with complex needs is desirable.
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A proactive, empathetic, and flexible approach to client support.
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Strong teamwork and communication skills.
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Ability to work independently and manage a caseload effectively.
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A full UK or equivalent driving licence is essential for this role.
Staff may claim a 20% pay premium for hours worked between 8pm and 8am, Monday to Friday.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
When you're ready to apply click the ‘Apply Now’ Button to start your online application form.
Closing date: 10am on 17 September 2026
Interview and assessments on: TBC
At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.
3 Thomas More Square, Tower Hill, London, E1W 1YW
Telephone: 02038566000
