BRIEF DESCRIPTION
The role will be focused on managing product quality within the Birmingham Wholesale Distribution Centre and will support process improvements and corrective actions, while complying with all aspects of our Quality Management System.
Working hours: Mon-Tues 09.00-18.00, Wed-Thurs 09.00-17.00, Fr 09.00-16.30 (39hrs)
Location: Birmingham, B11 3RE
ABOUT US
A family owned Company creating innovative window covering solutions for the window blind trade. Decora manufacture and distribute a wide range of blind types and components and provide wholesale and made to measure solutions.
Established in 1979, Decora has grown exponentially into a well-recognised and trusted Company winning numerous awards over the years including the Business Growth Award at the Lisburn Business Awards and being recognised within the Top 1000 to inspire Britain as one of the UK's most dynamic companies. Decora take pride in designing, creating, engineering, manufacturing, and distributing their own products and services. Decora nurture consumer demands to deliver products which embrace their needs and add a personal touch to create blind collections that are unique and individual. Multiple brands deliver an array of products, each exuding a passion to provide quality collections with desirable aesthetics. Decora continually invest in training and technology and have been awarded the ISO 14001 quality standard and recognised as Investors in People. With over 800 people and at almost 500,000 sq. ft, Decora manufacture approx. 25,000 blinds every week which makes them one of the leaders in blind industry.
In 2018 Mzuri Holdings Group was established and after BGF investment in 2020 the Group expanded its portfolio through acquisition. Decora, being the biggest business within the Group was joint by companies in Lithuania, England, Holland, Sweden and Germany. All businesses contribute to an exciting Mzuri Holdings portfolio and place the Group in a strong position for further growth and expansion, with more acquisitions planned to drive trade and e-commerce.
MAIN DUTIES AND RESPONSIBILITIES
- Complete quality inspections on products and services, including goods in checks, in a timely manner.
- Record all details of GIC in log, analyse and report on the outcomes of quality inspections to the Warehouse Manager.
- Work towards achieving set quality targets, implementation of solutions and pro-active improvement measures.
- Full and prompt investigation of issues and implementation of corrective and preventive actions.
- Complete NCR/Purge including maintaining log, to provide Purchasing Department with clear and accurate details on recommendations and to reduce NCR’s etc.
- Complete Wholesale product checks through Random Quality checks (RQC’s)
- Complete document, calibration and internal audits as per schedule, to ensure compliance with the company’s quality policy and procedures.
- Ensure that ISO documentation is continuously reviewed, and the most up-to-date versions are visually displayed and in use.
- Completing returns using company specific systems.
- Assist with the preparation for external quality audits and assist with training as advised.
- Maintain knowledge of products supplied by the company.
- Promote and champion a Right First-Time approach within the wholesale warehouse.
ESSENTIAL REQUIREMENTS
- Educated to GCSE level or equivalent with a C grade pass in Maths and English
- 2 year’s recent relevant Quality experience working in a similar role.
- Relevant experience to demonstrate a working quality focus.
- Experience of working in a warehouse or manufacturing environment.
- Experience of inspection techniques
- Demonstrate experience of ISO/ Quality processes and procedures
- Good level of computer literacy, with a working knowledge of MS Excel
- Experience of working in a fast paced environment
- Strong organisational abilities
- Excellent communication skills, can communicate effectively in English both verbal and written
- Ability to work on own initiative
- High level of accuracy with excellent attention to detail
- Assertive and confident manner
- Professional attitude
- Energetic and enthusiastic
- Self-motivated
- Willingness to work overtime as required
DESIRABLE REQUIREMENTS
- Possess, or working towards a recognised Quality Auditor’s qualification
- Demonstrate experience of successful change management, process improvements or utilization of continuous improvement techniques
- Navision / Blindata experience
- Experience in dealing with suppliers
WHAT WE OFFER
- Enhanced Annual Leave
- Health Cash Plan
- Life Assurance
- Long Service Awards
To Apply
Please forward your CV , which demonstrates how the above criteria are met, through the 'Apply Now' button below.
Closing date: Friday, 14th August 2026.
*Applicants should be able to provide proof that they have right to work in the UK.
Job Types: Full-time, Permanent
Pay: £28,432.56 per year
Benefits:
- Health & wellbeing programme
- Life insurance
- On-site parking
- Store discount
Education:
- GCSE or equivalent (required)
Experience:
- relevant Quality: 2 years (required)
Work Location: In person
