Manufacturing Office Coordinator
Location: Cwmbran, South Wales
Job Type: Full-time, Permanent
Hours: Monday to Friday, 8:30am – 4:30pm
Salary : Competitive, dependent on experience and industry knowledge.
About Us
KV Rollers Limited is a well-established manufacturer of industrial rubber rollers, supplying customers across a wide range of industries throughout the UK and worldwide, with bespoke products and exceptional customer service.
We are currently looking to recruit an experienced Manufacturing Office Coordinator to join our busy office team.
This is a varied role requiring excellent organisational skills, previous experience within a manufacturing environment, and the confidence to communicate with customers, suppliers and production staff. Technical knowledge of the rubber roller industry would be a significant advantage.
Key Responsibilities
- Preparing quotations and processing customer orders
- Managing customer enquiries via telephone and email
- Liaising with customers regarding lead times and deliveries
- Coordinating work with the production department
- Purchasing materials and managing supplier relationships
- Maintaining accurate records using Sage 50 and Microsoft Office
- Producing delivery notes, invoices and manufacturing paperwork
- Providing general office administration and customer support
- Supporting the smooth day-to-day running of the manufacturing office
Essential Requirements
- Previous office experience within a manufacturing or engineering environment
- Excellent communication and organisational skills
- Strong IT skills, including Microsoft Office
- Experience using Sage 50 (or similar accounts/order processing software)
- Ability to work under pressure and manage multiple priorities
- Reliable, punctual and professional with excellent attention to detail
Desirable Skills
- Technical knowledge of the rubber roller industry
- Experience preparing technical quotations
- Understanding of manufacturing processes and production scheduling
What We’re Looking For
We are seeking someone who is enthusiastic, proactive and enjoys working as part of a small, friendly team. You will have a positive attitude, excellent customer service skills and be capable of managing a varied workload in a fast-paced manufacturing environment.
** Strictly no recruitment agency enquires please **
Work Location: In person
