Job Description:
The Company:
We are a national facilities management company operating out of 4 offices nationwide, with our head office being in Newcastle Upon Tyne. With this company no two days are the same, there is a huge variety of jobs and a massive potential to upskill yourself in different areas.
We’ve built our success on the skills and abilities of our people which is why we invest so much time and money in skills training and career development programmes that are some of the best in the industry. We have grown at a phenomenal rate over the last five years securing some fantastic long term contracts which means we can offer fantastic job security. We want everyone who works for us to fulfil their full potential and take their career with us as far as they can.
Role Overview
We are seeking an experienced and driven Head of Operations to support and oversee the delivery of operational services within a fast-paced, nationwide facilities services company. This is a senior leadership role requiring a strong operational background, proven training capability, and full responsibility for health and safety compliance.
Key Responsibilities
- Assist in the day-to-day management and strategic oversight of nationwide operations
- Ensure efficient service delivery across all contracts, maintaining high standards and client satisfaction
- Lead, develop, and support operational teams to achieve performance targets
- Deliver training courses to both internal staff and external clients in line with BESA TR-19 standards
- Design and implement training programmes to enhance workforce capability and compliance
- Maintain full responsibility for health and safety, ensuring adherence to all relevant legislation and best practices
- Conduct audits, risk assessments, and compliance checks across operational sites
- Support business growth through operational excellence and continuous improvement initiatives
Essential Requirements
- Extensive experience within the facilities services sector, ideally in a senior operational role
- Proven track record in delivering training and developing staff
- Demonstrable leadership and team management experience
- Excellent organisational and communication skills
- Ability to operate effectively in a fast-paced, multi-site environment
Package
- Laptop
- Phone
- Company vehicle
- Private medical insurance for you and your immediate family
- Company Pension
Job Type: Full-time
Pay: £50,000.00-£62,000.00 per year
Benefits:
- Company car
- Company pension
- Private medical insurance
Work Location: In person
