About the company
Blacks Visual is an industry leading British based designer and manufacturer of display and visual merchandising collateral for the retail industry. Established in 1998 we have built a trusted reputation working with worldwide brands and retailers. Our design office is based in Shoreditch, London and our head office and manufacturing hub is based in Wetherby, West Yorkshire. The factory is the workplace of over 50 skilled craftspeople, incorporating joinery, spray finishing, print, LED & electrics and logistics departments. The London design office works closely with the factory team to ensure the smooth transition from concept design to specification to production. Our team is at the core of our business and valuing their happiness and well- being is part of our ongoing investment in our people. We care about those we work with and those we work for. Blacks Visual Merchandising is an equal opportunities employer.
About the role
The Project Manager is responsible for managing visual merchandising projects from client brief through to installation, ensuring they are delivered safely, on time, within budget and to the required quality standards.
Effective communication with clients, internal departments and third parties is key to the role as you manage projects from concept through to successful installation, ensuring projects are delivered on time, within budget and to the required quality standards
The role is responsible for the successful delivery of allocated projects and for escalating commercial, technical or operational risks where appropriate..
Responsibilities
Evaluate client briefs to understand project requirements, scope and deliverables, seeking guidance from the Senior Project Manager where appropriate.
Provide accurate project appraisals, quotations and timelines, ensuring projects are commercially viable and achievable.
Liaise closely with internal department managers and external suppliers to obtain competitive costings and prepare accurate client quotations.
Assess project timescales and develop detailed project plans to ensure agreed customer deadlines are achieved.
Work closely with the relevant Account Manager to ensure client expectations are understood and delivered throughout the project lifecycle.
Brief the Design team using client requirements and review technical drawings prior to production, escalating any complex technical issues where necessary.
Brief and manage the production of prototypes and full production runs, ensuring quality standards are maintained throughout.
Develop and maintain effective working relationships with clients, suppliers and internal departments to ensure clear communication and successful project delivery.
Assess and approve finished products prior to despatch.
Arrange store surveys, installation schedules and coordinate all associated project information.
Coordinate fitting teams for installations, ensuring the appropriate skills and resources are allocated for each project.
Prepare installation packs for fitting teams, including Risk Assessments, Method Statements and Scope of Works documentation.
Arrange deliveries and installation dates with clients, fitting teams and logistics providers.
Support installations where required by attending site or providing remote support to fitting teams to help resolve issues and ensure successful project completion.
Monitor installation progress, ensuring any additional time or variations are communicated and escalated appropriately.
Maintain accurate project documentation, including project trackers, work-in-progress reports and project records throughout the project lifecycle.
Work collaboratively with the wider Project Management team to ensure projects are delivered efficiently and consistently.
Carry out regular project reviews and provide progress updates to the Head of Projects throughout the life of each project.
Identify opportunities to improve project delivery, communication and internal processes, raising suggestions through the appropriate channels.
Undertake any other duties reasonably required to support the successful delivery of projects.
Promote sustainable practices across all stages of project delivery — from sourcing to installation.
Use environmentally responsible materials and processes, ensuring ethical and inclusive supplier partnerships.
Skills and Behaviours
- Ability to thrive in a fast-paced environment.
- Exceptional organisational and time management skills.
- Ability to work under pressure whilst managing multiple projects and conflicting priorities.
- Excellent written and verbal communication skills.
- Strong attention to detail with the ability to work accurately.
- Flexible and adaptable to changing priorities and customer requirements.
- Proficient in Microsoft Office applications, including Word and Excel.
- Ability to follow company procedures and processes accurately.
- Proactive, self-motivated and able to work independently whilst contributing positively within a team.
- Commercially aware with the ability to balance customer expectations and business objectives.
- Confident building and maintaining professional working relationships with clients, suppliers and colleagues.
- Demonstrates initiative and contributes ideas to improve ways of working.
- Understands the importance of confidentiality and professionalism.
This is a fully office based role.
Monday - Thursday 08.30 - 17.00
Friday 08.30 - 16.00
Benefits:
- Additional leave
- Casual dress
- Free parking
- On-site parking
- Private medical insurance
Work Location: In person
