We are looking to employ a friendly hotel receptionist & front of house assistant to join our team working evening and weekends. We are a 20 bedroomed hotel, campsite and very busy wedding venue and are looking for a proactive, allrounder with excellent customer service skills.
What the job includes –
- Welcoming and checking guests in/out with our friendly service
- Serving drinks at the hotel bar
- Taking evening meal orders & serving food to tables
- Helping in the kitchen (light duties)
- Handling and resolving queries from hotel guests
- Ensuring all charges are posted to guests bills
- Answering email enquiries
- Answering calls and taking telephone reservations
- Helping our wedding couples with bedroom allocations
- Full understanding of our business and systems
What we’re looking for –
- A minimum of 16 hours per week over 2 or 3 days on a rota. The successful applicant will be a good allrounder with a proactive approach.
- Evening & Weekends with the odd day shift in the week to cover holidays.
- Excellent communication and numeracy skills are required and being able to multitask is essential!
- Hospitality experience invaluable
- Computer literacy
- Own vehicle essential due to location – free on site parking
Excellent benefits –
- Really friendly work environment (and no egos!)
- Competitive pay rates
- Closed Christmas and Boxing Day
- Meals provided on shift
- Various fun events to work and attend including Download Festival and Off the Tracks Festival.
- Employee parties 2 - 3 times per year
- Family-run business with award-winning sustainability & green credentials
- Free parking on-site
Job Types: Part-time, Fixed term contract
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
Experience:
- Hospitality: 1 year (required)
Work Location: In person
