We are a long-standing, family-run content marketing/events company with a mission to inform, entertain and inspire our communities by providing trusted quality products and content.
CUSTOMER SERVICE ADVISOR – FULL TIME (office and telephone based)
Are you looking for a career in Customer Services?
We are looking for an efficient, reliable, enthusiastic person to join our Customer Service team.
As a Customer Service Advisor, you will be responsible for all aspects of telephone customer service, taking orders, dealing with customers’ questions and queries both on the phone and via email, and various other ad hoc tasks whilst working to specified targets.
If you have the below skills and enjoy working as part of a busy vibrant team, in a fast-moving environment, this could be the role for you.
· Good communication skills, both written and verbal
· Excellent computer skills, with a good working knowledge of Excel and Word
· A fast learner and have the ability to adapt to new and changing situations
· Hard-working and flexible
This role is a 35-hour week, working Monday to Friday, 8.30-4.30pm, 9-5pm or 10-6pm depending on the shift you are on, and two in four Saturdays 9-5pm and two bank holidays per year.
In return we offer an attractive salary, a company pension and life assurance scheme, ongoing training and development, and a real career path.
If you would like to be considered for the above role, please apply online by visiting warners.gr/recruit or send in your CV with a cover letter and salary expectations to:
Sharna Tomlinson, HR Manager, Warners Group Publications plc, West Street, Bourne, Lincs, PE10 9PH
Closing date for applications is Friday 19th June 2026.
Warners Group Publications plc is an equal opportunities employer. If you would like to find out more about our organisation, please visit our website www.warnersgroup.co.uk
If you submit an application to Warners Group Publications plc, your application and personal details will be processed in accordance with our Job Applicant Data Privacy Notice available here – warners.gr/job-privacy
Job Types: Full-time, Permanent
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Sick pay
- Work from home
Education:
- GCSE or equivalent (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
