Job Summary
We are seeking an energetic and detail-oriented Freight Account Manager to drive success in managing logistics and transportation solutions for our clients. In this role, you will serve as a vital link between customers, carriers, and internal teams to ensure seamless freight operations. Your proactive approach will help optimize supply chain processes, foster strong B2B relationships, and deliver exceptional service that exceeds client expectations.
Duties
- Develop and maintain strong relationships with clients by understanding their freight needs and providing tailored transportation solutions.
- Manage freight bookings
- Negotiate rates, terms, and service agreements with carriers and third-party logistics providers.
- Maintain exceptional levels of customer service through effective communications with customers at all times.
- Identify upselling opportunities and support account growth.
- Maintain accurate records and ensure compliance with regulations.
- Collaborate with the sales team on new business opportunities.
Experience
- Strong customer service, negotiation and organisational skills.
- Knowledge of freight forwarding would be an advantage.
- Proven ability to manage customer queries, resolve operational issues and handle escalations effectively.
How to Apply
If you are ready to take on this exciting opportunity and contribute to our growing organisation, please submit your CV detailing your relevant experience and why you are a great fit for this role to [email protected]. We look forward to hearing from you!
Pay: £28,000.00-£30,000.00 per year
Benefits:
- Free parking
- On-site parking
Work Location: In person
