Join our Engagement and Communications team and play a key role in supporting communications and engagement activity across the Health Board. You will help to inform, deliver and coordinate meaningful opportunities for communities across Hywel Dda to have their voices heard and influence service improvement. This varied role includes providing high-quality administrative and communications support, from
preparing agendas and taking detailed minutes, to maintaining records, managing databases, and supporting procurement processes to keep the team running smoothly.
You will act as a first point of contact for enquiries, supporting senior colleagues while managing competing priorities with confidence and initiative. You will also help plan and deliver engagement events and consultations, working with a wide range of partners, and take a proactive approach to promoting schemes and encouraging involvement from local communities. This is an excellent opportunity for someone organised, enthusiastic and motivated to make a real difference.
You will help ensure communities have a voice in shaping and improving services by providing high-quality administrative and organisational support.
Working closely with colleagues and a wide range of stakeholders, you will assist in coordinating engagement and communication activities and events, helping projects run smoothly and effectively.
This is a varied and rewarding role where you will manage enquiries as a first point of contact, support meetings and consultations, maintain accurate records and systems, and contribute to continuous improvement across the team. You will also support financial and data processes, and play a key role in ensuring information is handled professionally and
sensitively. This opportunity is ideal for a proactive, organised individual with strong communication skills and a passion for community-focused work.
Key responsibilities:
Provide comprehensive administrative support, using judgement to manage priorities
Act as a first point of contact, handling enquiries professionally and bilingually
Support engagement and communication activities, projects and communications with stakeholders
Organise meetings and events, including agendas, minutes and logistics
Maintain accurate records, databases and filing systems in line with policies
Input and manage data across systems, producing basic reports as required
Assist with routine financial processes, including invoices and procurement
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
Numerous mental health and learning disabilities services
The ability to speak Welsh is essential for this post.
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
Interviews will be held on 09.07.2026
