Lead Driver / Transport Operations Supervisor - Self Employed
- £40,000 - £50,000 (Dependent on Experience) + Performance Bonus
- Full Time | Monday–Saturday | Early Starts Required
- Hands-On Leadership Role | Immediate Start Available
- Self employed position
About Us
Heden Logistics Ltd is a growing transport and home delivery business operating multi-route contracts across the North West. We pride ourselves on high standards, professionalism and customer service, and we are looking for an experienced Lead Driver / Transport Operations Supervisor to support and help oversee our AIT contract.
This is not just a driving role — it is a hands-on supervisory and leadership role suited to someone with strong transport or final-mile operational experience who can lead from the front, hold standards and take ownership.
You will oversee a team of approximately 20 drivers and crew members, supporting the smooth, safe and compliant running of the operation.
Key Responsibilities
- Lead daily morning briefings and crew readiness checks
- Conduct daily van inspections, defect reporting and compliance checks
- Ensure vehicles are clean, roadworthy, equipped and presented to company standards
- Check crews have all required tools, PPE and delivery equipment
- Oversee route loading standards and dispatch readiness
- Monitor punctuality, attendance and route departures
- Ensure all end-of-day paperwork, KPIs, PODs and WhatsApp compliance submissions are completed accurately
- Carry out spot checks on compliance, delivery standards and customer service
- Check uniform standards, presentation and driver conduct
- Support performance management, issue resolution and day-to-day driver supervision
- Assist with induction, mentoring and training of new crew members
- Liaise with management regarding operational issues, defects, damages, complaints and service improvements
- Help reduce service failures, compliance breaches and operational disruption
- Provide route support and step in operationally when required
- Help maintain a disciplined, professional and accountable culture across the contract
About You
We are looking for someone who:
- Has previous transport, logistics or final-mile supervisory experience
- Has led or mentored drivers/crews in a fast-paced operation
- Understands driver compliance, fleet checks, loading standards and route discipline
- Is organised, proactive and solutions-focused
- Can hold people accountable while leading fairly and professionally
- Leads by example and commands respect from teams
- Has a strong “see it, sort it” mindset
- Holds a full UK driving licence
Essential / Preferred Experience
Essential
- Supervisory or team leader experience in transport or delivery operations
- Experience carrying out vehicle / driver compliance checks
- Strong operational and people management skills
Preferred
- 2-man home delivery or final-mile logistics experience
- Experience in a depot supervisor, lead driver or transport management role
- CPC or transport compliance knowledge advantageous (not essential)
Applicants with backgrounds from DHL, DX, ArrowXL, XDP, AIT or similar operations are particularly welcomed.
What We Offer
- £40,000 –£50,000 depending on experience
- Performance bonus linked to compliance and service KPIs
- Long-term secure role in a growing business
- Progression opportunity into Operations Manager
- Supportive leadership team where good people are valued
The Person We Want
We want someone who notices problems before they become problems.
Someone who takes pride in standards.
Someone who can walk the floor in the morning and make the whole operation tighten up.
If you are a strong operator who leads from the front and wants to help shape and improve a growing transport business, we’d like to hear from you.
Job Type: Permanent
Pay: £40,000.00-£50,000.00 per year
Benefits:
- Casual dress
- Company car
- Free or subsidised travel
- Free parking
- On-site parking
Application question(s):
- PREVIOUS DELIVERY DRIVER EXPERIENCE
Experience:
- Management: 2 years (preferred)
Licence/Certification:
- FULL UK DRIVERS LICENCE (preferred)
Work Location: In person
