1. Sales and Business Development
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Develop and implement effective sales strategies to meet and exceed sales targets.
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Identify new business opportunities and actively seek out potential customers.
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Expand the client base by engaging with key decision-makers in target industries.
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Promote and sell a range of machinery products, ensuring alignment with customer needs.
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Monitor market trends, collect industry and competitor information, and develop sales strategies.
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Lead the product development team to improve products to meet market demands.
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Assist with product certification and licensing in the UK and Ireland to ensure compliance with local regulations and market entry requirements.
2. Customer Relationship Management
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Build and maintain strong, long-term relationships with customers to drive repeat business.
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Act as the primary point of contact for clients, providing excellent customer service.
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Conduct regular follow-ups and site visits to ensure customer satisfaction and loyalty.
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Handle customer inquiries, provide technical guidance, and resolve issues efficiently.
3. Sales Administration & Budgeting
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Monitor and manage sales budgets, ensuring alignment with company revenue goals.
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Prepare accurate sales reports, forecasts, and performance analysis for management.
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Negotiate pricing and contract terms with customers to maximize profitability.
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Chase outstanding payments and ensure timely collections from clients.
4. Coordination with Other Departments
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Collaborate closely with the service, parts, and aftermarket teams to ensure seamless support for customers.
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Work with finance and accounts teams to track payments, credit terms, and financial documentation.
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Coordinate with marketing to develop promotional strategies, campaigns, and customer engagement initiatives.
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Engage with logistics and supply chain teams to ensure timely delivery of machinery and parts.
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Address any customer concerns related to machinery performance, service, and repairs.
5. Other tasks assigned by line managers-
Proven experience in machinery sales, construction equipment, MEWPs, or a related industry.
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Strong sales acumen with a track record of meeting or exceeding sales targets.
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Excellent negotiation, communication, and presentation skills.
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Ability to develop and maintain strong client relationships.
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Self-motivated and able to work independently while being a team player.
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Strong organizational skills with the ability to manage multiple clients and sales processes.
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Proficiency in CRM software and Microsoft Office Suite.
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Full UK driving license (or applicable license for the location).
XCMG UK Sales and Services Limited is a subsidiary of XCMG Group. Our brand new young and international team is looking forward to your support. If you would like to work in a diversified environment and to enjoy the freedom to implement your own ideas, then you've come to the right place.
You will play a central role when it comes to product service and product training. You will be actively supported by your colleagues.
