An opportunity has arisen to join our small team supporting a single point of access for patients requiring the services of the Allied Health Professions (AHPs). As an appointments officer you will support the Fife-wide Musculoskeletal (MSK) Hub for Physiotherapy, Podiatry, and Orthotics. The hub supports multiple clinics and waiting lists remotely throughout Fife and handles approximately 34k patient calls per annum. This post predominantly supports the Podiatry service.
The post holder will support the smooth pathway of referrals, clinic booking and clinician diaries.
A pleasant and approachable manner, excellent communication and listening skills and the ability to work under pressure is essential.
A level of English language competency and communication skills necessary to perform this role safely and effectively is required. You should be educated to the equivalent standard grade or have relevant experience.
Informal Enquiries: Janine Franklin 01592 643355 ext 28426
Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
Tip: Think of AI as a helper, not a substitute. We want to understand younot an AI tool.
NHS Fife is legally obliged to ensure all its employees are legally entitled to work in the United Kingdom. All applicants are required to confirm their right to work in the UK in their application. If you are not a United Kingdom (UK), European Community (EC) or European Economic Area National please state the visa category under which you are legally entitled to work in the UK on your application form and the expiry date of your leave to remain in the UK
For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licenced Sponsor, and if the post does not fall below the current minimum salary threshold or ‘going rate’. Further information on these criteria can be foundin the government website.
It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsoredBEFORE submitting your application form.
We offer flexible working and family-friendly policies and fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
