Picture a role where you’re not just dialling numbers, you’re genuinely helping customers fix problems and getting rewarded for the wins you bring in.
That’s what this job is.
Polycote has been making and supplying specialist epoxy and polyurethane floor repairs, screeds, coatings and other building products since 1991. We’re a small, close-knit team based in Kempston, Bedford, and we’re looking for an Internal Sales Executive who enjoys speaking to customers, likes working to targets, and wants to build a long-term career in sales.
You’ll be the first point of contact for a lot of our customers. Some will already know us well. Others will be new and looking for guidance. Your job is to understand what they need, recommend the right product, and close the sale while giving a really solid level of service and technical support over the phone.
What you’ll be doing
You’ll spend your day handling a mix of inbound and outbound calls, building relationships, and keeping your pipeline moving. You’ll:
- Hit and exceed call and sales targets
- Answer inbound calls quickly and professionally (within 3 rings)
- Make outbound calls to existing and potential customers
- Keep strong relationships with current customers
- Grow new accounts steadily over time
- Talk through technical questions and recommend solutions from our range
- Quote prices and follow up when needed
- Ask the right questions, understand requirements, and close sales
- Process orders accurately and keep records up to date in our system
- Be the go-to person for customer issues
- Join daily sales huddles and monthly meetings
- Help out with other tasks as needed in a small team
What we’re looking for
We want someone who is naturally driven and likes the challenge of sales. You’ll need to be confident on the phone, organised, and able to stay positive even when you hear “no.”
You’ll have:
- A self-motivated, target-focused attitude
- Strong negotiation and closing skills
- Good arithmetic and attention to detail
- Clear, professional English and good people skills
- A real interest in sales / chasing targets
- Telesales or similar sales experience
- A record of meeting or beating sales targets
- Basic IT confidence (ERP systems and digital phones)
- The ability to learn technical products and explain them simply
- Thick skin and a calm approach under pressure
If you’ve worked with construction products or in the building/flooring world, brilliant, but it’s not essential.
The basics
- Based in the office: Kempston, Bedford
- Hours: Monday to Friday, 7:30am–5:00pm (1 hour lunch)
- Salary: £35,000 - £52,000 per year + bonus & commission
- Paid monthly
- Holiday: 20 days + bank holidays.
- Free on-site parking, fully stocked kitchen
- Company wide profit-sharing scheme
Why Polycote?
You’re joining a company that’s been around for over 30 years, with a strong name in a specialist market. Because we’re a small team, your work actually makes a difference. If you do well, you’ll feel it in your results, your earnings, and the opportunities that open up.
We invest in training and support so you can learn the products properly and feel confident selling them. We also want people who are here for the long run and want to grow with the business.
Our values
We work hard, but we try to do it the right way:
- Positive- We are optimistic, professional, and have a can-do attitude.
- Humble- We respect one another, value teamwork, and remain open to learning and feedback.
- Innovative - We encourage new ideas and continuously look for ways to improve what we do.
- Adaptable - We stay flexible and respond confidently to change, challenges, and new opportunities.
- Tenacious - We are driven to grow, show determination and commitment, and see tasks through to completion.
If you like the sound of a proper sales role in a solid, hands-on company and you want to be part of a team that notices the effort you put in, we’d like to hear from you. Apply today!
Job Type: Full-time
Pay: £35,000.00-£52,000.00 per year
Benefits:
- Free parking
- On-site parking
Application question(s):
- A customer wants to paint their floor. The room is 14m long, and 12m wide. In the middle of the room is a machine that is 4m long and 2m wide, which they are going to paint around as they cannot remove the machine. How many sq.m. is the floor area to be painted?
Experience:
- Sales: 2 years (required)
Language:
- English fluently (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
