We are currently looking for a Part-Time Medical Receptionist to join our healthcare team. In this vital role, you will be the welcoming face of our practice, ensuring smooth and efficient patient interactions.
About the Role
- Hours: 20 hours per week, shift would be on rota basis
- 5 hours per day, on a rota basis
- Location: You will work across both our Shepway and Grove Green branches
Shifts will be a mix of mornings and afternoons which varies and will be on rota basis with any of the following shift
Morning shifts
- 7:45am – 1:15pm
- 8:00am – 1:30pm
- 8:00am – 1:00pm
Afternoon shifts
- 1:00pm – 6:00pm
- 1:15pm – 6:00pm
- 1:30pm – 6:30pm
Enhanced Hours
- Once in every 7 weeks, you will be required to work enhanced hours (paid at an enhanced rate):
- Monday: 6:30pm – 8:00pm
- Saturday: 9:00am – 5:00pm
Our Surgery is open Monday to Friday: 8:00am – 6:30pm and occasional saturdays
Key responsibilities:
- Provide a welcoming and efficient first point of contact for patients.
- Answer queries by phone and face-to-face, triaging and signposting patients to the right service.
- Manage appointments, bookings, and recalls (e.g. annual health checks, vaccinations).
- Handle administrative tasks such as repeat prescriptions, emails, post, and record keeping.
- Support with practice operations such as opening/locking the building securely.
- Maintain confidentiality and follow practice systems and protocols at all times.
Requirements
- Previous Medical Receptionist at least 1 year is highly preferred
- Excellent communication skills with a friendly, professional demeanor
- Strong organizational skills with attention to detail
- Ability to multitask effectively in a fast-paced environment
- Ability to handle sensitive patient information with confidentiality and care
Pay: From £12.75 per hour
Expected hours: 20.0 per week
Experience:
- GP receptionist: 1 year (preferred)
Work Location: In person
