Job Summary
We are seeking an enthusiastic, experienced and customer focused Manager to lead our vibrant team. If you have a passion for great coffee, excellent customer service and team leadership, we'd love to hear from you.
Key responsibilities
- Manage the day-to-day operations of the coffee shop
- Lead, motivate and support a small team of Baristas and staff.
- Ensure exceptional customer service at all times
- Manage stock levels and place orders with suppliers
- Monitor sales, budgets and operational performance
- Maintain high standards of cleanliness, food safety and health and safety compliance
- Recruit, train and develop team members
Experience
- Previous experience in a hospitality management role is essential
- Strong leadership and communication skills with a friendly demeanour.
- Ability to work efficiently under pressure during busy periods.
- Excellent customer service and problem solving abilities
- Ability to work in a fast-paced environment
- Good organisational and time management skills
- Knowledge of food hygiene standards
- This role offers an engaging environment where your enthusiasm for customer service can flourish while developing valuable skills within the hospitality industry. We welcome applications from motivated individuals eager to contribute to a welcoming café atmosphere.
Pay: From £28,000.00 per year
Work Location: In person
