Overview
We are seeking a friendly and efficient Front of House Team Member to join our vibrant hospitality team. This role involves providing excellent customer service, supporting food and beverage operations, and ensuring a welcoming environment for all guests. The successful candidate will have a passion for hospitality, strong organisational skills, and a keen eye for detail. Previous restaurant experience and knowledge of food safety standards are advantageous but not essential, as training will be provided. This paid position offers an excellent opportunity to develop your skills within a dynamic team environment.
Responsibilities
- Greet guests warmly and assist with seating arrangements to ensure a positive dining experience
- Take accurate orders and serve food and beverages in a timely manner
- Support food preparation activities as needed, maintaining cleanliness and organisation in the service area
- Upsell menu items to maximise sales opportunities while providing attentive customer service
- Ensure compliance with food safety standards and hygiene regulations at all times
- Handle cash transactions accurately using the POS system and perform basic maths calculations for billing purposes
- Assist in setting up tables, clearing dishes, and maintaining the cleanliness of the dining area
- Collaborate with kitchen staff to ensure smooth operation during busy periods
- Manage time effectively to serve multiple tables efficiently while maintaining high standards of service
Skills
- Previous restaurant or hospitality experience is preferred but not mandatory; training will be provided
- Knowledge of food safety procedures and hygiene standards
- Ability to prepare simple food items and support kitchen activities when required
- Strong organisational skills with excellent time management abilities
- Good communication skills to interact effectively with guests and team members
- Basic maths skills for handling transactions accurately and upselling products confidently
- A friendly, professional demeanour with a positive attitude towards teamwork and guest satisfaction
- Ability to work efficiently under pressure during peak hours while maintaining attention to detail
This role offers an engaging environment where you can enhance your hospitality skills, contribute to memorable guest experiences, and be part of a supportive team dedicated to excellence.
Job Types: Full-time, Part-time
Benefits:
- Free parking
- On-site parking
Work Location: In person