Come and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgate
An exciting opportunity has arisen for an experienced Office Manager to join our friendly team at our Head Office on a full time, permanent basis. The successful candidate will be proactive, highly organised, have excellent attention to detail, strong communication skills (written and verbal) and be able to build strong professional relationships. The position will involve a variety of duties and you will often find yourself working on more than one task at a time, so if you are an experienced Office Manager who likes to keep busy, this may be the perfect career move for you.
Westgate Healthcare is a family run, award winning care home provider. We currently have 8 care homes across Hertfordshire, Buckinghamshire, Essex and East London, with plans to open more in the coming years. Most of our care homes are currently rated as ‘Outstanding’ or ‘Good’ by our regulator, the CQC.
About The Role
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Be the first point of contact for anyone contacting Westgate Healthcare Head Office
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Be a front-line ambassador for the company, providing a warm welcome to anyone visiting Head Office
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Provide administrative support to the team and ensure the efficient running of the office
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Be responsible for Health & Safety, security, appearance and the general tidiness of the office including notices and posters, maintaining plants, flowers, coffee machine, etc
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Receive and check all orders and distribute to the relevant departments
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Manage several email accounts and respond to all queries professionally and efficiently
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Manage the electronic room booking system for the board room ensuring all equipment is set up correctly ahead of all meetings
- Respond to all email and telephone enquiries and send out the requested information in a timely and professional manner
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Provide light PA duties to support the Chief Executive Officer
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Carry out any other reasonable duties within the overall function of the job and generally help the company to run an efficient and effective establishment
Required Criteria
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Excellent organisation skills with good attention to detail
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Excellent verbal/written communication with experience in using all Microsoft Office programmes
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Knowledge of basic office processes and procedures
Skills Needed
About The Company
At Westgate Healthcare, we have been providing high-quality care since the early 1990s, growing from a single home into a well-respected group across Hertfordshire, Essex, Buckinghamshire and London.
We offer a wide range of services including residential care, nursing care, dementia care, respite care and palliative support, tailored to meet the needs of each individual.
Our homes are designed to provide comfort, safety and a strong sense of community, while our teams work closely with families and healthcare partners to deliver person-centred care plans.
As a family-owned organisation, we take pride in maintaining a personal, values-driven approach where residents and staff are treated with respect and understanding
Company Culture
Our culture is built on care, respect and teamwork.
We believe that the quality of our care starts with the people who deliver it, which is why we focus on creating a supportive and inclusive workplace.
At Westgate Healthcare, every colleague plays a vital role — from care staff to chefs, maintenance teams and management — working together to enhance residents’ quality of life.
We encourage continuous learning, open communication and shared responsibility, ensuring that our teams feel confident, valued and empowered.
Being a family-run organisation, we maintain a close-knit feel where people are recognised for their contribution and supported to succeed.
Company Benefits
We are committed to supporting our team with a strong and rewarding benefits package.
At Westgate Healthcare, you’ll receive competitive pay, flexible working options and access to ongoing training and professional development.
We provide opportunities to progress your career across our homes, supported by experienced leadership and structured training programmes.
Our teams benefit from working in modern, well-equipped care environments, with a strong emphasis on safety, wellbeing and collaboration.
Most importantly, we offer the chance to do meaningful work, where you can make a real difference in people’s lives every day — supported by a team that values and respects you.
Salary
£35,000.00 - £40,000.00 per year
