About Us
Peacock Turfscape is one of Scotland’s leading turf growers and suppliers. From our site in Paisley, we provide customers with high-quality turf and landscaping products.
As part of the J C Peacock Group, we also work closely with our sister company, Peacock Salt – the UK’s largest importer and distributor of de-icing salt and related products.
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The Role
We are seeking a motivated and organised Trade Counter Asvisor to join our busy Paisley landscaping yard. This role is ideal for someone who thrives in a fast-paced trade environment and is confident dealing with landscapers, builders, contractors and members of the public.
This is a hands-on role where no two days are the same, combining customer service with product knowledge and supporting our busy yard team
The successful applicant will have prior experience in a trade counter / merchant setting and be proficient in Microsoft Office packages.
Given the nature of our busy trade counter, excellent interpersonal and communication skills are essential. You will be expected to engage with customers professionally, provide outstanding service, and handle enquiries effectively.
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Key Responsibilities
- Deliver excellent customer service and provide expert product advice at our trade counter, dealing with enquiries in person, over the phone, and via email.
- Process customer orders accurately and efficiently.
- Maintain stock displays and merchandising the trade counter.
- Provide general administrative support to the team.
- Assist with coordinating deliveries and collections.
You will work as part of a small, supportive team focused on exceptional customer service. Our team works collaboratively to ensure that every customer receives the best possible experience.
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Requirements
- Proficiency in basic Maths and English.
- Strong Microsoft Office skills (Excel, Word, Outlook).
- A positive work ethic and ability to work effectively as part of a team.
- Minimum of two years’ experience in a similar administrative role.
- Excellent written and verbal communication skills.
- Accurate and efficient keyboard skills.
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Desirable Skills (Advantageous)
- Knowledge or experience with Microsoft Dynamics NAV/CRM.
- Understanding of transport/logistics processes.
- Previous merchant / trade counter experience.
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What We Offer
- Competitive Salary
- Full-time, permanent position in a well-established company.
- Supportive and friendly team environment.
- Long-term stability and career growth opportunities.
Benefits include:
- Westfield Healthcare
- Life Insurance
- Cycle to Work Scheme
- Home & Tech Scheme
- Health & Wellbeing Programme
- “Me-Time” Programme
- Company Pension
- Free On-Site Parking
Schedule: Monday to Friday (Saturday rota during summer months).
Job Types: Full-time, Permanent
Pay: From £23,500.00 per year
Benefits:
- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- On-site parking
- Private medical insurance
Language:
Work Location: In person
