Job Overview
Join our dynamic team as a Veterinary Equipment Service Technician, working remotely from. In this vital role, you will be responsible for maintaining, repairing, and calibrating a wide range of veterinary laboratory and medical equipment. Your expertise will ensure that veterinary clinics and laboratories operate smoothly, delivering high-quality care to animals. This position offers an exciting opportunity to combine technical skills with a passion for animal health, all while enjoying the flexibility of remote work. Your proactive approach and excellent communication skills will be key to providing exceptional service and support to our clients.
Duties
- Perform routine maintenance, troubleshooting, and repairs on veterinary laboratory and medical equipment across various locations remotely.
- Calibrate equipment to ensure accuracy and compliance with industry standards.
- Assist clients via phone or online communication channels, providing technical guidance and troubleshooting support in clear, professional English.
- Document all service activities thoroughly, including maintenance logs, repair reports, and calibration records.
- Coordinate with clients to schedule service visits or remote support sessions efficiently.
- Maintain up-to-date knowledge of the latest veterinary equipment technology and industry best practices.
- Support onboarding of new clients by providing training on equipment operation and basic troubleshooting procedures.
Qualifications
- Previous laboratory experience or hands-on experience with veterinary or medical laboratory equipment is highly preferred.
- Strong proficiency in English communication skills for effective client interaction.
- Valid driver’s license and ability to travel locally when required for onsite service visits.
- Solid IT skills, including familiarity with diagnostic tools, software troubleshooting, and remote support platforms.
- Knowledge of biochemistry or related scientific fields is a plus for understanding complex equipment functions.
- Excellent communication skills to explain technical concepts clearly to clients with varying levels of technical knowledge.
- Ability to work independently in a remote setting while managing multiple service requests efficiently.
This role is perfect for motivated technicians eager to apply their technical expertise in a rewarding environment dedicated to advancing veterinary care. Join us to make a difference in animal health through innovative equipment solutions!
Pay: From £35,000.00 per year
Work Location: Hybrid remote in Slough (Berkshire, South East Region)
