Receptionist & Hire Desk Administrator
Salary: From £30K- £33K depending on experience
Location: Mallusk
Job Type: Full-time, permanent
Hours: Monday to Friday, 8.30am–5.30pm
Job Description
AT&T Rentals is one of Ireland’s leading commercial vehicle hire companies, specialising in truck and trailer rental.
We currently have an excellent opportunity for a highly organised Receptionist & Hire Desk Administrator to join our expanding Rentals Team.
This is a key coordination role requiring someone who can keep a busy hire desk running smoothly, manage several priorities at once and ensure that every task, document and customer request is followed through accurately and on time.
As the first point of contact for AT&T Rentals, you will combine a professional and welcoming manner with excellent planning, prioritisation and attention to detail. You must be comfortable working in a fast-moving front-office environment where strong organisation is essential.
Key Responsibilities
- Organising and coordinating the daily vehicle and trailer hire process
- Managing competing tasks, deadlines and customer requirements across a busy hire desk
- Preparing accurate hire documentation and ensuring all required information is complete
- Maintaining clear, accurate and up-to-date hire records
- Following up on outstanding documents, charges and actions to ensure nothing is missed
- Meeting and greeting customers and assisting them on arrival and departure
- Managing the company switchboard and directing incoming calls efficiently
- Liaising with insurance brokers and keeping supporting documentation organised
- Working closely with the Hire and Operations teams
- Managing scanning and filing
- Providing general administrative support as required
Essential Criteria
- A minimum of five years’ experience in an administrative role
- At least five GCSEs or equivalent qualifications
- Exceptional organisational skills, with a structured and methodical approach to work
- Proven ability to prioritise a varied workload and manage several tasks at the same time
- Strong time-management skills and the ability to meet deadlines without losing accuracy
- A proactive approach to following up actions and seeing tasks through to completion
- Excellent attention to detail and a commitment to maintaining accurate records
- Excellent communication skills and a professional telephone manner
- Competence in Microsoft Word and Excel
- Ability to work effectively as part of a team
- Ability to work independently and use your own initiative
- Ability to remain organised and accurate while working under pressure
- Good written and spoken English
Benefits
- Salary of up to £30,000 per year
- 30 days’ annual leave
- Bupa private healthcare
- Life insurance worth four times your annual salary
- Company pension
- Monday-to-Friday
- No weekend work
Work location: In person at our Mallusk premises
Pay: £30,000.00-£33,000.00 per year
Benefits:
- Company pension
- Life insurance
- On-site parking
- Private medical insurance
Work Location: In person
