Job Ref: LIS1239
Branch: Dalziel Park Hotel
Location: Dalziel Park Hotel, Motherwell
Salary/Benefits: £34,694 (Salary based on the highest hourly rate over a 48-hour working week)
Contract type: Permanent
Hours: Full Time
Shift pattern: 5 days per week
Hours per week: 40
Posted date: 13/07/2026
Closing date: 20/07/2026
What you will do:
- Maintain a strong and visible presence during all shifts.
- Manage and respond to customer enquiries promptly and professionally.
- Guide clients through every aspect of their event, ensuring guest expectations are met and profitability maintained.
- Communicate event details clearly to the banqueting team to ensure seamless execution.
- Conduct final event checks to guarantee quality delivery.
- Provide clear, professional written communication with clients.
- Train, motivate, and develop your team to deliver exceptional service.
What you will have:
- At least 2 years’ experience working in Conference Banqueting.
- Strong leadership, organisational, and people management skills.
- A passion for delivering outstanding customer experiences.
What we offer;
- Opportunity for advancement and progression
- Flexible Shift Patterns
- Learning and Development Pathways
- Pension scheme
- 50% Employee food discount when dining with friends family
- 20% off events
- Free Golf Membership
- 10 year club – rewarding long service
- Complimentary daily soup, tea, coffee, cordial sodas, and filtered water on shift.
- Level: our new on-demand pay system with integrated payroll savings, intelligent budgeting, and expert financial guidance.
- We celebrate our staff at the Annual Lisini Ball, a special evening of fun, food, and recognition.
- 24/7 support from our Employee Assistance Programme, partnered with the Burnt Chef, providing help whenever you need it.
- Birthday Treat – To help you celebrate, we add £25 to your staff card every year on your birthday.
We will reward you, invest in you and give you every opportunity to progress and grow within an exciting, forward-thinking company.
We are a Disability Confident Employer, committed to fostering an inclusive and supportive workplace where everyone can thrive. We welcome applications from people of all backgrounds and experiences, including individuals with physical or mental health conditions. If you require any adjustments or support during the interview process or after the appointment, we’d be happy to discuss your needs.
Awards
Best Hospitality Employer 2025
Highly Recommended in the Hospitality Health Employer Category 2025
So why not join the family? We’d love to meet you.
Dalziel Park Hotel is located within 250 acres of picturesque woodlands, nestled on the outskirts of Motherwell in North Lanarkshire.
With 18 boutique style bedrooms, our award-winning restaurant, stunning function suites and a superb 9-hole golf course all on site.
Spanning over 50 years in hospitality, we are a multi faceted pub company boasting 3 hotels, award winning restaurants, stunning wedding venues, community bars and a 9 hole golf course. Lisini has a reputation within Lanarkshire for delivering outstanding customer service, award winning, and stunning food in both the restaurant and in banqueting. Key to what we do is food. We strive to be the best and with awards to prove it, we aim to stay on top. Your journey starts here. We will reward you, invest in you and above all, provide you with an excellent work/life balance.
