Location: Office-based (hybrid working occasionally after probation period)
Hours: 22.5 per week
About Us:Cosmopolitan Arts CIC is an arts and culture organisation dedicated to celebrating cultural diversity through the arts. We are committed to engaging people from all backgrounds, particularly those who may not usually access the arts. We create high-quality, participatory arts experiences that inspire, challenge perceptions and strengthen community cohesion across cultural and social boundaries.
Job Summary: We are seeking an Administrator and Projects Officer to play a key role in supporting the smooth day-to-day running of the organisation, while also contributing to the planning, delivery and promotion of our projects and activities.
This is a varied role for someone who is highly organised, proactive and enthusiastic about improving systems. The successful candidate will help ensure that our administrative systems are effective and well maintained, provide a welcoming first point of contact for visitors and clients, and support the delivery and promotion of our projects and events.
Key Responsibilities
Administration (approx 40%)
● Provide day-to-day administrative support to the team.
● Maintain accurate and up-to-date service user and organisational records.
● Assist with forms, documents, filing systems and databases.
● Arrange and support team and Board meetings, including taking minutes and recording actions.
● Manage incoming and outgoing post, mail and packages.
● Monitor office supplies and equipment and ensure stocks are maintained.
● Assist with general administrative tasks as required.
Project Support (approx 30%)
● Provide administrative and practical support for projects, events, and workshops including coordinating with artists/performers.
● Assist with planning and coordinating activities and events.
● Assist the team in creating engaging social media content to promote projects, activities and events.
● Assist with gathering photographs, information and other content for communications.
● Support the team with collecting project records and feedback.
● Provide additional project and administrative support when required.
● Help manage youth sessions timetable
● Send information out to parents and carers
Reception (approx 20%)
● Provide a friendly and professional welcome to visitors, clients and partners.
● Answer incoming calls and respond to general enquiries.
● Direct visitors to the appropriate person or meeting space, prepare refreshments for visitors and meetings.
● Coordinate room hire and facility bookings.
● Help ensure visitors and clients have a positive experience.
General Duties (approx 10%)
● Help maintain a clean, tidy and welcoming environment.
● Work in line with organisational policies and procedures.
● Contribute to creating an inclusive and welcoming environment for everyone.
● Attend occasional evening or weekend events where required.
Skills and Experience
Essential:
● Experience in administration, coordination, customer service or a similar role (or demonstrable transferable experience).
● Good standard of written and numerical communication, with the ability to understand and produce clear written information and carry out routine calculations.
● Strong organisational skills and attention to detail.
● Good working knowledge of office software including Google Workspace, Excel and Microsoft Office.
● Strong written and verbal communication skills, with confidence liaising with colleagues, artists, participants and external contacts.
● Able to handle phone calls, write clear emails, and communicate professionally with staff and clients.
● Able to adapt to changing priorities and manage competing demands effectively.
● A friendly, professional and proactive approach.
● Ability to work independently and as part of a team.
● Enthusiasm and willingness to learn.
Desirable:
● Experience working in the arts, culture, charity or community sector.
● Experience supporting events or projects.
● Experience creating social media content.
● Experience of assisting with online bookkeeping
Working Arrangements
The role will occasionally require evening and weekend work to support events and activities, with some flexibility to increase hours during particularly busy periods.
Salary: tbc - Hours per week: 22.5 Contract: Permanent (6 month probation period) Location: Cosmopolitan Arts, Parkside House, 72 Friday Street, Leicester, LE1 3BW Reports to: Director Closing date: 11/09/2026 Interview to be held 15th and 16th September
Please note that we may close the advert early if we receive a high level of interest, so we encourage you to apply as soon as possible.
To apply, please send your CV and a short cover letter explaining why you’re the right person for the role.
Please indicate if you require any reasonable adjustments during the interview process.
Statement
Cosmopolitan Arts is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds. We are committed to eliminating unlawful discrimination.
We particularly welcome applications from people from Global Majority backgrounds, who are currently under-represented within the arts and cultural sector.
Candidates who identify as Disabled can choose to apply under the Disability Confident scheme. If they meet the essential criteria for the job, they are entitled to an interview. Please note: We may still limit the number of interviews granted if there is a high volume of applicants
Pay: £13.00-£14.00 per hour
Expected hours: 22.5 per week
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
- Sick pay
Application question(s):
- Do you have any project assistant experience
- Are you based in Leicester
Education:
- A-Level or equivalent (required)
Experience:
- office work: 1 year (preferred)
- Administrative: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
