Receptionist – Part Time
Forget Me Not Country Park is looking for an outgoing, engaging and experienced Receptionist to join its team on a part-time basis, working two days per week, with additional hours to cover holidays when required.
As the first point of contact for customers, you’ll play an important role in creating the warm, welcoming experience that Forget Me Not is known for. You’ll be a friendly face and voice of the park, dealing with customers in person, over the telephone and via email.
We’re looking for someone who takes pride in delivering exceptional customer service and who can communicate confidently and professionally with a wide range of customers.
About the Role
The successful candidate will have:
- Previous experience in a reception, administration or customer-facing role.
- Excellent customer service skills and a friendly, approachable manner.
- Strong written and verbal communication skills.
- Good organisational skills and attention to detail.
- Confidence using Microsoft Office applications, particularly Outlook and Excel.
- A professional and positive approach, with the ability to work independently and as part of a team.
The role will involve working two days per week, with hours varying seasonally:
1 October – 31 March
15 hours per week – 2 x 9.00am–5.00pm
1 April – 30 September
13 hours per week – 1 x 9.00am–5.00pm and 1 x 10.00am–4.00pm
Weekends are the parks busiest time, and so the receptionist will need to work every other weekend in full.
There will also be occasional opportunities/requirements to work additional hours to provide holiday cover for colleagues.
About Forget Me Not Country Park
Situated less than 10 minutes’ drive from the A1, Forget Me Not Country Park is home to hundreds of holiday home owners and is open all year round.
As part of the wider Maguire’s Country Parks group, which operates 15 parks across the North East and North Yorkshire, Forget Me Not prides itself on providing an exceptional customer experience and maintaining the high standards you would expect from a 5-star country park.
The park is situated in a rural location on the outskirts of Longhorsley, Northumberland. There are no public transport links to the park, so applicants should consider how they would travel to and from work before applying.
Job Type: Part-time
Pay: £12.71 per hour
Benefits:
- Company pension
- Employee discount
- Health & wellbeing programme
- On-site parking
Work Location: In person
