Store Manager
Create the MINISO Magic. Lead a Destination Store. Inspire Exceptional Teams.
At MINISO, we don't just run stores—we create destinations. As a Store Manager, you'll bring our brand to life by delivering unforgettable customer experiences, building high-performing teams and driving outstanding commercial results.
This is more than managing a store. It's about creating an environment customers love to visit, colleagues love to work in, and competitors aspire to match.
You'll think like a business owner, balancing commercial performance with exceptional leadership, operational excellence and the energy that makes MINISO unique. You'll lead with authenticity, compassion and accountability, creating a culture where people feel supported, valued and empowered to achieve their best.
What You'll Be Responsible For
You'll lead every aspect of your store, including:
- Driving sales growth, profitability and commercial performance.
- Creating demand through exceptional customer experiences and inspiring store presentation.
- Building, coaching and developing a high-performing team through supportive, inclusive leadership.
- Creating a positive, inclusive culture where colleagues feel respected, supported and able to perform at their best
- Planning labour effectively to maximise productivity while delivering outstanding customer service.
- Delivering exceptional visual merchandising, stock availability and operational standards.
- Managing payroll, labour costs and store resources to achieve the best commercial return.
- Leading recruitment, succession planning and colleague development to build a strong pipeline of future talent.
- Protecting the business through excellent compliance, health & safety and operational governance.
What We're Looking For
We're looking for an inspiring retail leader who combines commercial thinking with outstanding people leadership.
You'll ideally have:
- Previous Store Management experience within a fast-paced retail environment.
- A proven track record of delivering sales and profit growth.
- Strong commercial awareness with the ability to analyse performance and take decisive action.
- Experience leading, coaching and developing successful teams, creating an environment where individuals feel engaged, supported and empowered to succeed.
- Excellent planning, organisational and decision-making skills.
- Experience managing payroll budgets, labour productivity and rota planning.
- A passion for delivering exceptional customer experiences.
- Experience with recruitment, succession planning, employee relations, stock management or multi-site retail would be advantageous.
What Success Looks Like
Successful Store Managers at MINISO:
- Deliver exceptional commercial results.
- Build highly engaged, high-performing teams.
- Develop future leaders through coaching and continuous development.
- Create stores that customers can't wait to return to.
- Continuously improve productivity and operational efficiency.
- Lead with energy, creativity, compassion and accountability every day.
Why Join MINISO?
At MINISO, we believe Life is for Fun.
You'll join a growing international retail brand where innovation, creativity and customer experience are at the heart of everything we do. You'll have the opportunity to develop your career, build exceptional teams and make a genuine impact on the success of your store.
If you're an energetic, commercially driven retail leader who is passionate about developing people, delighting customers and delivering exceptional results, we'd love to hear from you.
Job Types: Full-time, Permanent
Pay: From £30,000.00 per year
Benefits:
Ability to commute/relocate:
- Eastbourne BN21 3QL: reliably commute or plan to relocate before starting work (required)
Experience:
- Retail management: 2 years (required)
Work Location: In person
