Job Title – End of Tenancy Coordinator – Property Manager
Scheduled Hours: Full Time, Weekdays 8:45am-5:30pm (4pm finish on a Friday)
Salary: up to£28k+ up to 5% KPI bonus
Role Location: Stafford Court, Sale, M33 7PE – Office based
About Us
Ascend are one of the UK's leading Build-to-Rent specialists and a rapidly expanding property business with an outstanding reputation for delivering exceptional service to both our clients and residents.
About the Role
Due to continued growth, we have an exciting opportunity for an experienced Property Manager (End of Tenancy Works) to join our Head Office team in Sale. Working closely with your team, you will be instrumental in ensuring all end of tenancy tasks are completed efficiently and within required timeframes. Delivering excellent customer service is central to this role, and we are looking for someone who takes pride in their work, supports their colleagues, and consistently goes the extra mile.
Key Responsibilities
- Working as part of a team to managing a large property portfolio, overseeing the tenant journey from notice served through to the release of the security deposit
- Managing tenant expectations and liaising with tenants regarding deposit returns
- Confidently explaining relevant legislation and tenant obligations
- Reviewing and comparing check-out reports against initial inventory reports
- Raising works orders via a property maintenance portal ahead of new tenancies
- Ensuring all works are completed within the void period between tenancies
- Building and maintaining strong relationships with local contractors
Skills & Experience
At Ascend, we are committed to continuous training and development for all team members. The following skills and experience are important for success in this role:
- Strong written and verbal communication skills
- Confident and professional telephone manner
- Excellent attention to detail
- Strong organisational and time management skills
- Good working knowledge of Microsoft Office packages (Excel, Word, Outlook, PowerPoint)
- Previous property industry experience is desirable but not essential
- Proven experience in a similar role or within a comparable organisation
The Benefits
- Competitive holiday allowance, increasing to 27 days over time, including a day off to celebrate your Birthday.
- Start your weekend early with a 4PM finish on a Friday.
- Annual attendance bonus to thank you for your commitment.
- Paid time off for medical screenings.
- Enhanced company sick pay policy with service.
- Reduced Christmas operating hours.
- Contributory Pension Scheme for long-term financial security .
- Recognition programmes to acknowledge employees who display our Values & Behaviours.
- Enhanced Maternity/Adoption/Paternity Pay to support your family.
Pay: Up to £28,000.00 per year
Benefits:
- Company events
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Free parking
- On-site parking
- Sick pay
Experience:
- Property management: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
