Immediate start
About Us
The Carpenters Arms is a busy village pub serving quality food, premium drinks and a warm, professional customer experience. We are looking for an experienced Pub Supervisor to join our management team and help lead our front-of-house operation.
This is a hands-on role for someone who enjoys hospitality, takes pride in excellent service and can confidently manage a shift while supporting and motivating the team.
The Role
You will be responsible for:
- Opening and closing the pub
- Supervising front-of-house staff during service
- Delivering exceptional customer service
- Handling customer queries and resolving issues professionally
- Supporting stock control and cellar management
- Ensuring compliance with licensing, food safety and health & safety requirements
- Training and mentoring team members
- Working closely with management to maintain high standards across the business
What We’re Looking For
Essential:
- Previous experience as a Supervisor, Team Leader or Assistant Manager within a pub, bar or restaurant
- Strong leadership and communication skills
- Ability to remain calm under pressure
- Excellent customer service skills
- Flexible approach to evenings, weekends and busy periods
Desirable:
- Cellar management experience
- Food service experience
- Knowledge of EPOS systems
- First Aid qualification
What We Offer
- Competitive hourly rate
- Tronc
- Staff meal on shifts over 4 hours
- Staff discount on food and drinks
- Company pension
- Supportive working environment
- Opportunities for progression within the business
Schedule
- Day shifts
- Evening shifts
- Weekend availability required
Apply Now
If you’re an experienced hospitality professional who can lead from the front, maintain high standards and help create a great atmosphere for both customers and staff, we’d love to hear from you.
Pay: £13.00-£15.00 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Application question(s):
- How many years’ experience do you have supervising in a pub, bar or restaurant?
- Are you available to work evenings and weekends?
- Have you previously been responsible for opening and closing a licensed premises?
- What is your current notice period?
Work authorisation:
- United Kingdom (required)
Work Location: In person