About Us
At The Mobility Shop, we help people maintain their independence and quality of life.
We sell, service and repair mobility scooters, wheelchairs, riser recliners, walking aids and a wide range of products designed to make everyday life easier. We pride ourselves on providing honest advice and exceptional customer service, and many of our customers are elderly or vulnerable, so patience, kindness and understanding are at the heart of everything we do.
We are a friendly, independent family business and are looking for someone who genuinely enjoys helping people and wants to make a difference.
About the Role
We are looking for a friendly, reliable and practical person to join our team.
This is not a high-pressure sales role. We are looking for someone who enjoys working with people, takes pride in excellent customer service and is happy to get stuck in wherever needed.
Typical duties will include:
- Greeting customers and making them feel welcome.
- Helping customers choose suitable products for their needs.
- Answering telephone calls and responding to enquiries.
- Booking repairs, collections and deliveries.
- Demonstrating mobility equipment and walking aids.
- Taking payments and processing orders.
- Following up enquiries and ensuring customers receive excellent service from start to finish.
- Helping customers load products into their vehicles.
- Assisting with stock, deliveries and keeping the showroom clean and tidy.
- Supporting colleagues and helping wherever required.
No previous experience with mobility equipment is required, as full training will be provided.
About You
We’re looking for someone who is:
- Friendly, caring and approachable.
- Comfortable speaking with customers both in person and over the telephone.
- Organised and able to manage several tasks at once.
- Practical and hands-on.
- Physically active and comfortable with light to moderate lifting and moving products.
- Reliable and able to work independently.
- Keen to learn and become knowledgeable about our products and services.
- A team player with a positive attitude.
Previous experience in retail, hospitality, customer service, healthcare, care work, delivery driving, trades or similar roles would be an advantage, but is not essential.
Hours
- 30–40 hours per week.
- Monday to Friday.
- Occasional Saturdays (with time off during the week).
- Flexibility available for the right person.
Benefits
- Company pension.
- Staff discount.
- Casual dress.
- Free on-site parking.
- Supportive and friendly working environment.
- Full training provided.
- Opportunity to develop new skills and become a valued member of a growing independent business.
We are looking for someone to start as soon as possible and will interview suitable candidates as applications are received.
If you enjoy helping people, like working as part of a small team and want a role where you can genuinely make a difference to people’s lives, we’d love to hear from you.
Pay: £14.00 per hour
Benefits:
- Casual dress
- Company pension
- Employee discount
- Free parking
- Store discount
Work Location: In person
